Business Package Manager, Australia

3 months ago

Melbourne, Australia AIG Full time

#LI-JC1
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Business Package Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
AIG is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG’s General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.
Make your mark in Underwriting
AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague - empowering our people to grow as insurance professionals and add more value to our customers and AIG.
How you will create an impact
Business Package is a strategically important product within AIG Australia, and we are seeking to invest in our team and systems to maximize the growth opportunity.
Reporting to the Head of Commercial Property & Business Package Australia, this role is an integral part of AIG’s go to market growth strategy for our Business Package product offering. As a People Manager and Senior Leader, you make the difference in an employee’s experience at work. Great managers provide direction, motivate and grow talent, and empower and coach teams toward higher levels of performance. The quality of Senior Leadership is a defining factor for a company’s success. Senior Leaders are responsible for developing business strategies and/or translating those strategies into meaningful outcomes and ultimately, business results. As a Senior Leader, you reach across geographical and functional boundaries to create alliances that further the organization’s objectives and market position. Your deep and broad industry knowledge allows you to foresee external conditions that could potentially affect AIG’s future.
**Key accountabilities will include but not limited to**:
Overall responsibility for the financial management and achievement of budget for Business Package profit centre including profitability, productivity, direct and indirect costs, cash flow, investment, and expense management
Define local underwriting appetite within AIG guidelines using underwriting authority (local delegation) and portfolio management skill sets to achieve Risk Adjusted Profit targets as set by the company
Establish and control the Business Package Strategic plan - to achieve revenue and expense targets
Identify, support, and contribute to internal and external strategies that align Business Package product offerings and grow AIG multinational business
Identifying growth opportunities, new business segments, new product opportunities to support growth and objectives
Establish yourself with clients, agents, brokers to be seen as a strategic thought leader in the field of Business Package product offering and in so doing promote AIG as the insurance provider of choice
Develop customer engagement and go-to market strategy for the Business Package business and where necessary develop segment specific customer value proposition
Collaboratively develop and execute a marketing strategy and plan promoting our products, services and expertise. To include creation and dissemination of marketing materials, planned marketing events and seminars, producer training sessions and informal presentations to producers
Develop and maintain solid working relationships with all major clients, agents, brokers and other stakeholders and ensure superior quality of product and service outcomes
Actively engage in Company-wide broker/agent development plans so that AIG gains the maximum share of available profitable income from key/potential producers
Monitor local execution of customer engagement strategy and ensure consistency and adherence to global guardrails
Use data and analytics and provide client specific insights such as pricing, risk appetite, profitability and recommendations to our brokers and customers to improve the management of risk
Drive a team culture that promotes collaboration, innovation, diversity and inclusion, exemplary conduct, employee engagement and performance excellence
Up-skill, engage and empower talent to support our growing business needs
What you’ll need to succeed
A commercial thinker with deep knowledge of insurance and financial services industry; an ability to determine how external changes or decisions will impact the company, and plan accordingly. Strong financial acumen; able to anticipate, identify, and

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