Motor Claims Consultant

6 months ago

Sydney, Australia Gallagher Full time

**About Us**:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

**Overview**:
Your Role
Our established and diverse Motor team are looking for a Claims Consultant who is willing to handle a large portfolio of differentiating claims, in a fast-paced claim's environment. Someone who can deal directly with Third Parties, Loss Adjusters, NSW Government Agencies and provide support to all members of staff. Focusing on building strong client relationships with all our customers and external partners, whilst adhering to our companies’ values.
The positions will be offered on a permanent full-time basis with flexible hybrid working arrangements. Work from home and our Sydney CBD or Parramatta office locations.

**Responsibilities**:You will contribute to Gallagher Bassett across**:
End to end claims management
Raise payments and settle claims with client service instructions, company guidelines and delegated authority
Achieve monthly productivity levels as designated by management
Resolve complaints in accordance with company guidelines
Find opportunities for process improvement and recognise potential fraud/recovery indicators for claims where applicable

**Qualifications**:We’re interested in hearing from people who possess**:
Minimum two (2) years claims experience in motor or general insurance
Passion and drive to take ownership of your own claim’s portfolio
Outstanding organisational and time management skills
Excellent interpersonal, verbal and written communication skills
Energy and flexibility to work with the Corporate team, and the desire to support projects recognised as being crucial to our long-term business plan
Ability to comply with relevant state legislation
Insurance policy interpretation skills
Stakeholder management
If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:
Flexible work arrangements - including WFH
Paid Parental Leave
Opportunities for ongoing education and development
Service recognition awards
Employee assistance program for yourself and immediate family members
Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
Exciting career - as our Company grows, so do the opportunities for our people
A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australi an applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

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