Client Service Manager Sws Area

3 weeks ago


Sydney, Australia ISS Full time

**Job no**: 529726

**Work type**: Full time

**Location**: Sydney

**Categories**: General Management

**ISS IS A PLACE TO BE YOU**

**_ We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better._**

**_ ISS IS A PLACE TO BE WHO YOU ARE_**

Every ISS employee, or “placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

**_ ISS IS A PLACE TO BECOME WHAT YOU WANT_**

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable - delivered to high standards by people who care.

**_ ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER_**

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

**_ ”Connecting People and Places to Make the World Work Better”._**

**About the Role**:
With people and relationships, being the Centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a **Client Service Manager **to join our team and will be managing multiple government sites

You will be responsible in managing day to day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilise your strong technology and financial skills, whilst also delivering service excellence to all external and internal stakeholders.

**Role Responsibilities**:

- Manage a large number of diverse frontline employee rosters, pays and cleaning practices
- Liaising with Client and Employees on a regular basis
- HSE experience in toolbox talk and risk assessment
- Professional presentation and customer service focused
- Ability to develop and maintain strong working relationships
- Working knowledge of work health and safety
- Delivery of cleaning services per contractual requirements

**Minimum Criteria**:

- Experience in Cleaning Operations and managing a diverse workforce
- Already hold or prepared to obtain a Certificate IV in Asset Maintenance
- Ability to work productively with limited supervision in a team environment or alone
- Must hold a current and valid Driver License
- Exceptional communication and technology skills
- Knowledge how to conduct and handle an incident investigation

**Our Benefit**:

- Company car included
- Access to staff discounts with partner companies
- Ongoing learning and development opportunities
- Internal opportunities within our global organisation

This position requires you to be able to hold and maintain satisfactory employment screening, such as a Working with Children and Government Clearance.

**Advertised**: 12 May 2023 AUS Eastern Standard Time
**Applications close**: 09 Jun 2023 AUS Eastern Standard Time



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