Spa & Wellness Manager - Heavenly SPA By Westin

3 weeks ago

Brisbane, Australia Marriott International, Inc Full time

**Job Number** 24035241

**Job Category** Spa

**Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

Explore an exciting new career path with Westin Hotels, where we rise to make each day better for our guests. At The Westin Brisbane, discover a place where you are given a choice to not just get up and go to work, but to rise. To feel empowered by career growth opportunities in a people first environment and to work together to enhance the well-being of our guests, our communities and each other.

The Westin Brisbane, located at 111 Mary Street, Brisbane City is hiring a **Spa Manager**. Heavenly Spa by Westin - Uplifting. Serenity. Sensory Experience.

Throughout the spa experience, we try to touch people across seven senses: the five physical senses of sight, sound, touch, taste and scent, as well as the psychological senses of emotion and meaning. The spa is a place to recover and rejuvenate and come out feeling renewed. We want our guests to leave the spa, not only feeling physically better, but with a fresh outlook on life, with new insights, and a sense of clarity about where they are going, what they wish to accomplish, and what they value.

This is an exciting opportunity to lead and manage the daily operations of Heavenly Spa by Westin as our **Spa Manager**. You will be a forward thinker who drives results, promoting and activating Heavenly Spa through innovative ideas and concepts whilst striving to ensure guest and associate satisfaction. You will be a strong Spa Leader with the ability to share your knowledge with our associates to ensure they are empowered to deliver the unique Heavenly Spa experience.

Your core responsibilities include but are not limited to;
- Experience managing a day spa in a luxury environment
- Proven track record in achieving profit performance
- Assists with achieving the operating budget through driving revenue and managing costs
- Ensure the delivery of all Heavenly Spa services in alignment with brand standards
- Coordinate spa reservations, reception desk, massage and locker room areas
- Focuses on ensuring guest and associate satisfaction
- Work with the marketing team to create brand awareness with the market
- Ability to motivate, energise, inspire and empower your team to develop and provide exceptional guest experiences
- Be the creator of enhancing our offerings/treatments
- Strong communication skills, written and verbal with guests and team
- A pleasant, endearing and engaging personality
- Strong commitment to quality
- Exemplary work ethic and reliability
- Flexibility to work across 7 days.

**Benefits**
- Bonus plan
- Dry cleaning of work clothes
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- ‘Great places to work’ certified
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._

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