Product Specialist

3 days ago

Perth, Australia DentalMonitoring Full time

DentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team

What's the value added of DentaMonitoring’s solutions for its clients?

✦ Our SAAS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform

✦ DentalMonitoring brings the first AI-driven technology in the oral healthcare space

✦ With more than 200 filed patents on our technology, we are leading an entire industry in how we approach the orthodontic experience

✦ Our Scanboxhelps patients and doctors to easily detect intra oral observation

**Role and responsibilities**:

- Understand Dental Monitoring's value proposition and the significant impact on the workflow of a dental or orthodontic practice.
- Partner with clients and KOLs to understand their growth objectives and current challenges.
- Identify and maintain relationships with influential clients.
- Establish segmentation of the given territory to identify key opportunities and accelerate new client acquisition.
- Drive strong sales growth in new business by acquiring new customers, and reach the full potential in all current customer bases.
- Participate in trade shows, both local and international.
- Organize and/or participate in local and national events, webinars, training or study clubs.
- Propose new and innovative ways to promote the dissemination and adoption of Dental Monitoring technologies.
- Provide feedback to the management team on market trends and competition.
- Partner with the marketing department on social media and targeted marketing campaigns to drive sales.
- Full utilization of the Sales Force CRM system to report on activity.
- Train, coach and support newly acquired customers, re-launch and accelerate existing customers who would not be growing.
- Travel and provide strong clinical support throughout the customer adoption journey. Prioritize based on each customer situation.
- Create dedicated orthodontic clinical protocols in each new practice introduced to DM solutions.
- Build and execute strategic account plans.
- Work and communicate within a multidisciplinary team and with customer service.
- Generate and manage an increase in the number of active accounts in the territory.

Information security
- Be aware of their own responsibility regarding information security
- Perform their work according to the applicable policies and procedures
- Contribute actively to the continuous improvement of our Information Security Management System (ISMS)
- Report any observed or suspected weaknesses in our ISMS and any information security incident

**Essential Qualifications**
- Minimum of 4 years of successful sales experience in the orthodontic, dental or medical device industry
- Demonstrated success in a training/education/clinical role, either having worked in an orthodontic (or failing that, dental) practice or having worked in the medical device or medical visit industry.
- Ability to influence and generate interest in new approaches
- Good understanding of the conceptual and consultative approach to sales
- Strong organizational skills
- High level of computer literacy and a strong appreciation for new technologies
- Ability to establish and maintain positive mutual partnerships with internal and external customers
- Fluent in oral and written French
- Good command of written and spoken English

**Preferred** **Qualifications**
- Experience in a startup or scaleup environment
- Notions of change management

Our work environment

At DentalMonitoring our employees thrive because:

- We are collaborators It is a core value and our team of researchers, doctors, developers, salespeople and all of our stakeholders work together to put our customers first
- DentalMonitoring is a diverse, multicultural company: you can find more than 20 nationalities throughout our teams
- The above is not an exhaustive list of all duties, responsibilities and qualifications associated with the job. Other duties may be assigned._

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