Current jobs related to Test Centre Operations Coordinator - Melbourne - IDP Education Ltd
-
Test Centre Operations Coordinator
2 weeks ago
Melbourne, Victoria, Australia IDP Education Ltd Full timeAbout IDP Education LtdIDP Education Ltd is a leading international education services company, delivering global success to students, test takers, and partners through trusted human relationships, digital technology, and customer research.Job SummaryThe Test Centre Support Coordinator is a key role within our global operations team, responsible for...
-
Test Centre Operations Coordinator
2 weeks ago
Melbourne, Victoria, Australia IDP Education Ltd Full timeAbout IDP Education LtdIDP Education Ltd is a global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. As a global company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000...
-
Test Centre Operations Coordinator
4 weeks ago
Melbourne, Australia IDP Education Ltd Full timeAbout IDPIDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various...
-
Test Centre Operations Coordinator
4 months ago
Melbourne, Australia IDP Education Ltd Full timeAn ASX100 business with a 50-year heritage, IDP is a pioneer in international education services. Our** **core business lines include student placement to Australia, US, UK, Canada, Ireland and New Zealand institutions, English-language testing and training. We are on a mission to build the world's leading platform and connected community to guide students...
-
Global Test Centre Operations Coordinator
2 weeks ago
Melbourne, Victoria, Australia IDP International Education Specialists Full timeJob Description**About IDP International Education Specialists**IDP International Education Specialists is a global leader in international education services, delivering unparalleled success to students, test takers, and our partners through trusted human relationships, digital technology, and customer research.**Job Summary**We are seeking a highly skilled...
-
Test Centre Operations Assistant Manager
3 months ago
Melbourne, Australia IDP Education Ltd Full time**The role**: The IELTS **Test Centre Operations Assistant Manager** is accountable for supporting the Test Centre Operations Team in achieving their mission to support, guide and improve global operational delivery systems, processes, and policies. This includes working closely with the Test Centre Operations Manager and Regional IELTS Managers, as well as...
-
Test Coordinator
6 days ago
Melbourne, Victoria, Australia FinXL Full timeJob Title: Test CoordinatorFinXL is seeking a skilled Test Coordinator to support multiple SAP Project Upgrade/Refresh streams.Key Responsibilities:Manage testing on various SAP and other application change projects.Work with Business SMEs and vendors on testing, ensuring test data and test repositories are updated and maintained.Lead test scoping and...
-
Security Operations Centre Coordinator
3 days ago
Melbourne, Victoria, Australia G4S Australia Full timeAbout the RoleWe are seeking a highly skilled and experienced Security Control Centre Operator to join our team at G4S Australia. As a Security Control Centre Operator, you will be responsible for providing control room monitoring and call centre duties to assist with our client's security needs.Key ResponsibilitiesAssist with the telephone call centre...
-
Security Operations Centre Coordinator
5 days ago
Melbourne, Victoria, Australia G4S Australia Full timeAbout the RoleThis is a fast-paced Security Operations Centre role that sits within a team of 10 Operators and 3 Team Leaders. As a Security Control Centre Operator, you will provide control room monitoring and call centre duties to assist with our client's security needs, ensuring that you are adhering to KPIs. Effective communication skills are essential...
-
Operations Coordinator
2 weeks ago
Melbourne, Victoria, Australia Vicinity Limited Full timeAbout the RoleWe are seeking an experienced Operations Coordinator to join our team at Vicinity Limited. As an Operations Coordinator, you will play a key role in assisting with and overseeing the day-to-day operation of capital and operational works and centre operational service functions.Key ResponsibilitiesAssist with and oversee the day-to-day operation...
-
Test Coordinator
2 weeks ago
Melbourne, Victoria, Australia FinXL Full timeJob Overview: FinXL is seeking a skilled Test Coordinator to support multiple SAP project upgrade/refresh streams. The ideal candidate will have experience in application testing in an enterprise environment and be proficient in Atlassian Jira and X-Ray.Key Responsibilities:Manage testing on various SAP and other application change projects.Work with...
-
Test Analyst
2 weeks ago
Melbourne, Victoria, Australia Leidos Full timeAbout the RoleWe are seeking an experienced Test Analyst to join our dynamic team supporting a Federal Government Program to deliver a new data centre capability.Key ResponsibilitiesTranslate customer contractual needs and requirements into system test solutions, considering technical, schedule, and cost constraints.Review and evaluate requirements for...
-
Operations Coordinator
4 weeks ago
Melbourne, Australia JPJ Audio Full time**Operations Coordinator (Melbourne)** - Full time permanent position - Competitive remuneration - Immediate start **About the role** An exciting opportunity exists to join ouroperations team based in Yarraville. We are seeking an experienced OperationsCoordinator to assist in the direction, planning & management of alllogistics requirements for our audio...
-
Operational Testing and Release Manager
2 weeks ago
Melbourne, Victoria, Australia State Government of Victoria, Australia Full timeAbout the RoleThe Operational Testing and Release Manager sits within the Director, Transport Digital Solutions & Service Management team and is accountable for managing the test and release activities supporting transport digital solutions, applications, and services within the Data & Digital department. This is achieved by working collaboratively to...
-
Penetration Testing Coordinator
3 months ago
Melbourne, Australia Transform IT Full timeThis is a rare permanent opportunity for a penetration tester to join a reputable leader in their field. The primary focus of this role is to identify and monitor the organisation’s environment for security risks and threats and coordinating multiple testing priorities. This role will suit an individual who enjoys a diverse, challenging role that will...
-
Call Centre Operator
4 months ago
Melbourne, Australia Healius Full timeCall Centre Operator **Call Centre/Results Clerk** - **Part Time (15 hrs per week)**: - **4 days per week, Mon from 3-8pm, Wed from 2-7pm and Fri from 3-8pm**: - **Heidelberg Location** **Healius Limited** (formerly Primary Healthcare) is one of Australia’s leading publicly listed healthcare companies. The Healius pathology subsidiary SDS Pathology is...
-
Monitoring Centre Operator
4 months ago
Melbourne, Australia G4S Full timeWhat we can offer you - Competitive Rates | $27.41 (weekdays) $33.35 (nights) $41.12 (Sat) $54.81 (Sun) + Super - 24/7 fixed rotating roster | 365 days a year (including public holidays) - Located in a modern, high-rise office space with great views of Melbourne CBD, with a large desk for you to work from - A varied and interesting call centre based Physical...
-
Monitoring Centre Operator
4 months ago
Melbourne, Australia G4S Full timeWhat we can offer you - Competitive Rates | $27.41 (weekdays) $33.35 (nights) $41.12 (Sat) $54.81 (Sun) + Super - 24/7 fixed rotating roster | 365 days a year (including public holidays) - Located in a modern, high-rise office space with great views of Melbourne CBD, with a large desk for you to work from - A varied and interesting call centre based Physical...
-
Security Operations Centre Operator
3 months ago
Melbourne, Australia G4S Full timeWHAT WE CAN OFFER - Competitive Rates | $27.41 (weekdays) $33.35 (nights) $38.88 (Sat) $41.12 (Sun) + Super - 24/7 fixed rotating roster | 365 days a year (including public holidays) - Located in a modern, high-rise office space with great views of Melbourne CBD, with a large desk for you to work from - A varied and interesting call centre based Physical...
-
Test Analyst
1 week ago
Melbourne, Victoria, Australia Leidos Full time{"Job Title": "Test Analyst - Data Centre Capability", "Job Description": "At Leidos, we're seeking a skilled Test Analyst to join our dynamic team supporting a Federal Government Program to deliver a new datacentre capability.As a Test Analyst, you'll be responsible for synthesising customer contractual needs and requirements into system test solutions,...
Test Centre Operations Coordinator
5 months ago
An ASX100 business with a 50-year heritage, IDP is a pioneer in international education services. Our** **core business lines include student placement to Australia, US, UK, Canada, Ireland and New Zealand institutions, English-language testing and training.
We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations.
As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities and organization's than any other. We also operate English language teaching schools in Southeast Asia.
We are innovators, driven by the needs of our customers and deep data insights. Our 5,000 team members based around the world understand that our services change lives - not only of our customers, but their wider communities.
By combining empathy and professional expertise with digital excellence, we create launch pads for our customers to achieve global success.
- We have an exciting opportunity to work with the IELTS Operations team in our Collins Street Office._
Reporting to the IELTS Central Operations Manager, the **Test Centre Operations Coordinator** is responsible for executing all aspects of global Test Centre operations and engagement activity. This includes delivery of an effective partnership with test centre staff in support of the IELTS standards, processes and policies associated with running the IELTS, IELTS for UKVI and IELTS Life Skills tests
Your aim will be to continue to enhance the experience for both our test centres and customers by Identifying opportunities to streamline and improve processes to increase the value offered by the Networks Support Team.
To excel in this role, you will be a skilled relationship builder, with an eye for detail and an excellent demonstration of leveraging partnerships to deliver agreed business outcomes.
**Responsibilities include**:
**Maintain an effective Test Centre Relationship**
- Ensure Test Centers are supported in the delivery IELTS, IELTS for UKVI and IELTS Life Skills tests through effective communication and planning
- Ensure test center test delivery is line with IELTS standards
- Provide feedback and content to knowledge management database tool (iKnow)
- Work with internal stakeholders to ensure that any policy or system change has a mínimal impact on the day-to-day Test Centre operation
- Provide input and active involvement into the design and delivery of the IDP Annual Conference
- Work with the Test Centre Advisory Group as directed by IELTs Central Operations Manger
**Direct and Mentor of Level 1 Support Hubs**
- Provide day to day support for all matters escalated by Support Hubs
- Assist in the resolution of any enquiry escalated to Level 2
- Write and edit Work Instructions to enable Support Hubs to perform day to day activities
**Stakeholder Engagement**
- Build relationships with and work effectively with key stakeholders and other test center delivery partners
- Take on tasks as directed by the Test Centre Advisory Group (TCAG) in relation to operational delivery for TCAG updates and initiatives
- Provide input to cross partner working groups
***You are someone who has**:
- Advanced English writing and editing skills
- Experience with day-to-day coordination of complex operational tasks across a global service
- Exceptional communication and organisational skills
- High level of initiative and ability to work with mínimal supervision
- Detail-oriented
- Good time management skills
- Demonstrated ability to work effectively in a cross-functional team environment
- Critical-thinker and problem-solver
**Great if you have**:
- Knowledge of IELTS systems and processes
