Customer Service Officer

3 weeks ago

Pinkenba, Australia AKM Earth Full time

We are looking for a switched-on, experienced, detail oriented person to join our close-knit team. Our company specializes in providing waste management services, so experience in the construction or transport industry is preferred but is not necessary. We are an open-minded group of people, we are happy to look at new ways to optimize our internal processes through technology. Come and make a difference.

A dog allergy is going to be a problem, occasionally staff are encouraged to bring their puppy to the office.

**Location**

**Working Hours**
- We are offering an alternating roster with working hours being between 6:30am to 3:30pm and 8am to 5pm.

Is a glass half-full, problem solver. Is ridiculously organized, attention to detail, I mean obsessed and proud of it. Cool, calm and collected under pressure. Can talk, I mean really talk (and make sense)

**The Nitty Gritty Of The Job**

We have built our business by providing good old-fashioned customer service with a focus on developing long-term relationships with our clients. The role requires adaptive communication skills and an ability to build excellent rapport with a broad spectrum of personality types, whether they are cash customers or large Tier 1 firms. The ideal person will be heavily customer focused and have a positive attitude to work, with a very strong attention to detail in order to accurately process job bookings.
- The job primarily involves handling job bookings and entering these accurately into the job management software.
- Ability to work within a high volume, fast-paced environment, with call volumes of approximately 150 per shift.
- Excellent multitasking, strong computer skills to ensure orders are entered accurately, and customer enquiries are met in a timely manner.
- Great time management skills
- Excellent verbal and written communication skills.
- The ability to adapt effectively to changing situations and deal with any problems, which may arise.
- Resilient personality and good sense of humour, not easily offended.
- Ad hoc sales and administrative tasks as required.
- 50 WPM or more is preferred but not required
- We require a person to have a cheerful disposition and to have prior experience in a customer service orientated role. We are willing to train a person who has the right personality and skills for the role, so no prior experience in the waste sector is required. Initial internal training will be provided, as well as “ride along” training days once employed.

We look forward to meeting you.

**Salary**: From $50,000.00 per year

**Benefits**:

- Employee discount
- Free food

Schedule:

- Fixed shift
- Monday to Friday
- Rotating roster
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Location: One location

  • Customer Service Officer

    2 weeks ago

    Pinkenba, Australia Cement Australia Full time

    We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the Customer Interface Team. Your passion and genuine interest in providing exceptional service means you will become a valued member of our team and delight our customers. A fantastic opportunity for...

  • Customer Service Officer

    1 month ago

    Pinkenba, Australia Cement Australia Full time

    We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the National Customer Service Team. In this role, you will be the first point of contact for our customers. Your days will be busy as you help customers to place orders, raise queries and look for...

  • Customer Service Officer

    1 week ago

    Pinkenba, Queensland, Australia Cement Australia Full time

    We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the National Customer Service Team. In this role, you will be the first point of contact for our customers. Your days will be busy as you help customers to place orders, raise queries and look for...

  • Customer Service Officer

    3 weeks ago

    Pinkenba, Australia Cement Australia Full time

    We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the National Customer Service Team. In this role, you will be the first point of contact for our customers. Your days will be busy as you help customers to place orders, raise queries and look for...

  • Customer Service Officer

    1 month ago

    Pinkenba, Australia Cement Australia Full time

    We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the Customer Interface Team. **About the role**: - Ensure a seamless high standard of service to our customers - Investigate, resolve and respond to customer queries in a timely manner - Provide...

  • Customer Service Officer

    2 weeks ago

    Pinkenba, Australia Cement Australia Full time

    We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the National Customer Service Team. **About the role**: - Ensure a seamless high standard of service to our customers - Investigate, resolve and respond to customer queries in a timely manner -...

  • Customer Service Officer

    2 weeks ago

    Pinkenba, Australia Cement Australia Full time

    Due to business demand and growth, we have created the opportunity to add more **Customer Service Officers** to our Packaged Products team based in Pinkenba. This is a permanent, full-time role within what is called our "Customer Interface Team". In this role, you will be the first point of contact for our customers and will be the bones to operations in...

  • Customer Service Officer

    1 month ago

    Pinkenba, Australia Cement Australia Full time

    About the role: Your primary focus will include all order processing and related customer service activities via phone and email. In addition, as a Customer Service Officer, you will effectively liaise with other key areas of Cement Australia to: Ensure a seamless high standard of service to our customers Investigate, resolve and respond to customer...

  • Customer Service Officer

    3 weeks ago

    Pinkenba, Australia Cement Australia Full time

    About the role: Your primary focus will include all order processing and related customer service activities via phone and email. In addition, as a Customer Service Officer, you will effectively liaise with other key areas of Cement Australia to: Ensure a seamless high standard of service to our customers Investigate, resolve and respond to customer...

  • Customer Service Officer

    1 week ago

    Pinkenba, Queensland, Australia Cement Australia Full time

    We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the Customer Interface Team.About the role: Ensure a seamless high standard of service to our customers Investigate, resolve and respond to customer queries in a timely manner Provide proactive...

  • Customer Service Officer

    1 week ago

    Pinkenba, Queensland, Australia Cement Australia Full time

    We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the Customer Interface Team.A great opportunity for someone looking to develop on the job and work towards a long term progressive career in an industry leading company.About the role: Ensure a seamless...

  • Customer Service Officer

    1 week ago

    Pinkenba, Queensland, Australia Cement Australia Full time

    We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the National Customer Service Team.About the role: Ensure a seamless high standard of service to our customers Investigate, resolve and respond to customer queries in a timely manner Provide proactive...

  • Customer Service Officer

    1 week ago

    Pinkenba, Queensland, Australia Cement Australia Full time

    Due to business demand and growth, we have created the opportunity to add more Customer Service Officers to our Packaged Products team based in Pinkenba. This is a permanent, full-time role within what is called our "Customer Interface Team".In this role, you will be the first point of contact for our customers and will be the bones to operations in ensuring...

  • Customer Service Officer

    1 week ago

    Pinkenba, Queensland, Australia AKM Earth Full time

    We are looking for a switched-on, experienced, detail oriented person to join our close-knit team. Our company specializes in providing waste management services, so experience in the construction or transport industry is preferred but is not necessary. We are an open-minded group of people, we are happy to look at new ways to optimize our internal processes...

  • Customer Service Officer

    1 week ago

    Pinkenba, Australia Page Personnel Full time

    Permanent full time - Competitive salary **About Our Client**: Established Industrial FMCG company - Process customer orders promptly and accurately - Investigate and resolve customer queries - Effectively liaise with key contacts to ensure seamless service delivery to customers - Complete all reporting requirements in full and on time - Proactively promote...

  • Customer Service

    1 week ago

    Pinkenba, Queensland, Australia Branched People Pty Ltd Full time

    An exciting opportunity has arisen for aCustomer Service Officer to join our team, currently based in Northgate and moving to a new facility in Pikenba within the next few months.You will be the first point of contact for our customers, ensuring that they receive exceptional customer service at every step of the way.In this role you will: Provide endtoend...

  • Customer Service Officer

    1 week ago

    Pinkenba, Queensland, Australia Page Personnel Full time

    Permanent full time Competitive salaryAbout Our Client:Established Industrial FMCG company Process customer orders promptly and accurately Investigate and resolve customer queries Effectively liaise with key contacts to ensure seamless service delivery to customers Complete all reporting requirements in full and on time Proactively promote new and existing...

  • Customer Service

    1 week ago

    Pinkenba, Queensland, Australia Strategy One Human Resources Full time

    Job Description:Based in Pinkenba, this well established organisation, who are continuously growing in an exciting industry, is currently looking for an experienced Customer Service Officer to join their team.We will be interviewing immediately for an ASAP start.You will be responsible for: Answering calls & enquiries relating to products, price &...

  • Customer Service Officer

    2 weeks ago

    Pinkenba, Australia 360 Personnel Full time

    360 Personnel are seeking an experienced Customer Service Coordinator for a temp to perm role based in Pinkenba. This role would be working with the Industrial sector of Brisbane's northside, working at a Industrial Galvaniser Monday to Friday. **The Duties** - Liaising with customers to process their orders - Communicating with delivery truck drivers to...

  • Customer Service Officer

    2 months ago

    Pinkenba, Australia Sika Full time

    Our goals - Your path Answer and respond to inbound phone calls regarding resolving customer issues, delivery times, quotes, general/first level technical product information, samples, and other general enquiries.Maintain internal email mailbox.Order entry on SAP.Process invoices and credits.Customer support and enquiries .Liaise with freight providers for...