Energy Specialist
7 months ago
Deliver end to end customer service, always strive go above & beyond
- Hybrid working environment, 2 days per week in the office
- Adelaide based
**Delivering good energy starts from within**
It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for better ways to deliver for our customers - and for our people.
**About the role**:
**Why this role matters**:
- In Retail Operations, we’re at the forefront and the main point of contact for all our customers and it will be your core responsibility to go to the ends of the earth to keep our customers impressed and excited about Origin Energy being their energy supplier.
- Provide end to end customer service across multiple channels, using our Kraken technology.
- You will work across the full range of customer service-related requirements including but not limited to onboarding and offboarding; billing and payments; metering enquiries; broadband; moves; renewals; retention; hardship; collections; complaints; customer education regarding Origin products and tools; and advocacy
**What will you bring?**
- Demonstrated ability to use sound commercial judgement to improve customer experiences, taking into consideration risk and regulatory frameworks and acting within delegation of authority.
- Ability to interpret information and data to understand customer queries and solve problems
- Able to identify opportunities for business improvement and initiate change requests through working group functions to improve business processes.
- Quick learner with the ability to adapt to new tools and technologies.
- A strong work ethic - A role in Retail Operations is very fast paced and can be challenging at times. We’re looking for people who can deal with challenging situations and who are responsible for their own future by working extremely hard to achieve their goals.
**So, why join us?**
- 3 week training, ensuring you’ll be fully trained in every aspect of the customer experience
- Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers
- Hybrid working environment, opportunity to connect with your team in our CBD office while working from home a couple of days a week
- Competitive salary + annual performance bonus + performance based reviews
- Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
- Free and confidential counselling for employees and family members.
- A great high energy team, that encourages interesting, rewarding, and engaging work
**Origin - Where good change happens**
At Origin, we’re powered by people who believe in creating change.
Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.
**_You will be required to meet Origin's employment criteria which may include a criminal history check._**
Please note unsolicited CVs from agencies will not be accepted.
**_Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future._
-
Energy Sales Specialist
7 months ago
Greater Adelaide SA, Australia Origin Energy Full timeSalary + commission + annual performance review - Hybrid working | 2 days per week in office - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions....
-
Energy Credit Specialist
7 months ago
Greater Adelaide SA, Australia Origin Energy Full timeLead efficient and effective debt minimisation activities - Hybrid working environment, min 2 days pw in the office - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and...
-
Energy Specialist
7 months ago
Greater Adelaide SA, Australia Origin Energy Full timeJuly 15 start date - extensive training provided - Hybrid working environment, 2 days per week in the office - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer...
-
Energy Sales Specialist, Retail X
7 months ago
Greater Adelaide SA, Australia Origin Energy Full timeOutbound Sales Opportunity - Support customers across gas, electricity and broadband - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always...
-
Energy Specialist
3 months ago
Greater Adelaide SA, Australia Origin Energy Full timeSalary + annual performance bonus/review - Rotating roster | Working hours 8am - 11pm Mon - Sun - shift allowance and penalties - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner...
-
Energy Credit Specialist
7 months ago
Adelaide Region SA, Australia Origin Energy Full timeSalary + annual bonus + performance based reviews - CBD location, 5 min walk from train station - Adelaide based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get it in...
-
Energy Credit Specialist
7 months ago
Adelaide Region SA, Australia Origin Energy Full timeSalary + annual bonus + performance based reviews - CBD location, 5 min walk from train station - Adelaide based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get it in...
-
Energy Specialist, Retail X
1 week ago
Adelaide Region SA, Australia Origin Energy Full timeNot your typical contact centre role! - Come join us now as we build Retail X - a new, exciting part of Origin! - Adelaide based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin,...
-
Energy Specialist, Retail X
7 months ago
Greater Adelaide SA, Australia Origin Energy Full timeSalary + annual bonus + overtime available - Rotating roster | Working hours 8am - 11pm Mon - Sun - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions....
-
Energy Sales Specialist, Retail X
2 weeks ago
Adelaide Region SA, Australia Origin Energy Full timeNot your typical contact centre role! - Come join us now as we build Retail X - Adelaide based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get it in return. A...
-
Energy Sales Specialist, Retail X
7 months ago
Adelaide Region SA, Australia Origin Energy Full timeSalary + sales commission + overtime available - CBD office | hybrid working, 2 days per week in office - Adelaide based, start date 25th September **A great Origin opportunity** Together we’re powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers - and for our people. Good energy...
-
Energy Specialist, Retail X
2 days ago
Adelaide Region SA, Australia Origin Energy Full timeSalary + annual bonus + performance review + overtime available - Ongoing learning & development opportunities, continuous improvement culture - CBD office 5 mins walk from train station, Adelaide based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works...
-
Access and Agreements Specialist
7 months ago
Greater Adelaide SA, Australia Origin Energy Full timePermanent Full Time Opportunity - Come join our supportive and positive team environment! - Location Flexible **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions....
-
International Climate and Energy Policy and Program
4 months ago
Greater Adelaide SA, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full timeAPS 5 - $81,690 - $89,615 - International Climate and Energy - Adelaide - SA, Brisbane - QLD, Canberra - ACT, Darwin - NT, Hobart - TAS, Melbourne - VIC, Perth - WA, Sydney - NSW Do you want to be at the forefront of international climate change action and support cooperation on the global energy transition? Do you want to use your skills in policy,...
-
Energy Portfolio Specialist
7 months ago
Adelaide Region SA, Australia D'Arcy Weil Full timeExciting role. - Unlock career growth opportunities. - Help create a sustainable future. **D'Arcy Weil is representing a leading energy solutions provider with a steadfast commitment to driving sustainable energy practices and empowering businesses and individuals to make informed decisions.** As an Energy Portfolio Specialist, you will be an instrumental...
-
Consultant - Lpg Service
7 months ago
Greater Adelaide SA, Australia Origin Energy Full time6-month Full-Time or Part-Time opportunity - CBD based, close to public transport | hybrid working 2 days a week in office - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy...
-
Consultant - Lpg Service
5 days ago
Greater Adelaide SA, Australia Origin Energy Full time6 month opportunity (17/3/2025 - 19/9/2025) - Help our customers stay warm this winter! - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re...
-
Group Operations Leader
7 months ago
Greater Adelaide SA, Australia Origin Energy Full timeNewly created role within our Broadband team - As we expand our Telco operations, this role is pivotal to our business success. - Melbourne/Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through...
-
Specialist Consultant
4 days ago
Adelaide Region SA, Australia Origin Energy Full timeJoin a great team with an opportunity to make an impact from day one! - Work closely with a broad program team and variety of stakeholders at various levels - Part-Time | 2 Month Contract - Available now | Flexible on location **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions....
-
Specialist Adviser
7 months ago
Greater Adelaide SA, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full timeEL 2 - $141,563 - $164,475 per annum plus superannuation - Office of the Capacity Investment Scheme Division - Adelaide, SA,Brisbane, QLD,Cairns, QLD,Canberra, ACT,Darwin, NT,Hobart, TAS,Melbourne, VIC,Perth, WA **Who we are** The Office of the Capacity Investment Scheme Division in the Department of Climate Change, Energy, the Environment and Water...
