Customer Service and Optical Assistant

3 weeks ago

Oaklands Park, Australia Oscar Wylee Full time

**Join and grow with Oscar Wylee as an Optical Assistant**

**The Benefits**
- Supportive Team Environment
- Vibrant Culture
- Long Term Career Progression
- 1 FREE pair of glasses every 6 months
- Monthly Incentives

Oscar Wylee is a leading optometry company with 140+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

**Key Responsibilities**
- Achieve sales targets and provide genuine eye care for customers by identifying needs, offering exceptional services and ensuring customer satisfaction.
- Provide professional recommendations
- Dispense complex lenses and frames according to individual needs.
- Create energy and excitement for customers
- Consistently support and assist team members
- Drive brand awareness

**You**
- Optical experience not essential, but desired.
- Experience in a fast-paced retail working environment
- Clear communication skills and excellent listening skills
- Highly motivated, positive, and friendly
- Strong people skills - you’re approachable and empathetic
- A passion for delivering excellent customer service in every interaction
- Must be able to work weekends and Mondays
- We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law_

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