Applications Specialist

3 weeks ago

Sydney, Australia ARN Full time

IT & Telecomms
- IT - Other
- Sydney
- Permanent / Full Time

12/3/2024

**Applications Specialist**
As part of ARN, the recognised leader in audio in Australia, you have an opportunity to share your voice on the future of audio. Audio is booming and we are defining it. We are entertainers. **We create moments that** _move_ **people, and that people **_move to_. We are investing in audio’s smartest advertising, experts, and innovations. This gives us unparalleled understanding of our audience and the content that moves them and helps us form **quality connections **with our customers. It’s our commitment to creating moments that move people that makes us memorable.

**About the Role**:

- Providing escalation support to end users.
- Performing system maintenance tasks.

**About you:
- Knowledge of the business function that will be supported.
- Experience developing and/or implementing processes.
- Experience in a technical customer support role.
- Radio experience is ideal.
- Self-starting attitude - ability to take initiative, learn quickly, and adapt approach.
- Strong and effective communication skills (written and verbal).
- Disciplined approach, naturally organised and committed.
- Excellent stakeholder management skills, the ability to develop strong working relationships.
- The ability to influence people to deliver outcomes without official authority.

**What’s in it for you**
- ARNSocial Work Perks which can include - various giveaway & events, FREE and discounted tickets.
- Novated Leasing + Super Salary Sacrifice | Paid Birthdays off |Paid Parental Leave | Charity Leave
- Discounts on lifestyle, entertainment with big name brands including Health fund discounts.
- Education Assistance | Career Development with consistent quality training | Long term career progression

**Our Culture**:
We have four behaviours that make up our "Culture in Action" which describe how we act every day to create a great place to work:

- **Aim High**:

- Set big goals and achieve together.
- **Own It** - Take ownership and be solutions focused.
- **Be Your Best Self** - Create the environment we need to thrive.
- **Make a Difference** - Seek out ways to have a positive impact.
- Disability Accommodation_

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