Aps 6 - Materiel Logistics Customer Engagement Team

2 weeks ago


Canberra, Australia Australian Government Full time

$88,175 - $100,724 (plus Super)
- Canberra - ACT, Laverton - VIC, Melbourne CBD - VIC

**The Role**
Do you have a flair for communications and enjoy working with and meeting new people?

Do you thrive on helping customers and building effective relationships?

Do you want to support building Defence capability?

Do you want to work with a team with a strong inclusive culture and positive attitude?

Function Delivery Branch - Materiel Logistics Function within the Capability Acquisition and Sustainment Group (CASG) is seeking an energetic self-starter, with communicative flair and desire to develop strategic awareness of the Defence environment.

Work effectively under pressure; have exceptional communication and organisational skills; have strong attention to detail and support a high performing team to deliver results.

**About our Team**
In this role you will be part of a small but highly motivated team that directly supports the Materiel Logistics Function Customer Engagement Team Lead. Our team liaises with an extensive range of stakeholders throughout Defence and our Defence industry partners.
- Use customer service management, service delivery, and inclusive team collaboration and communication skills to elicit necessary inputs from the organisation to achieve CET service delivery requirements.
- Design, develop and deliver Materiel Logistics informational sessions in collaboration with the CET and Lead, including the facilitation and management of complex discussion and session queries.
- Possess the ability to build a network, engage and communicate with many stakeholders.
- Strong attention to detail, ability to exercise sound judgement and highly developed administrative, planning and organisational skills.
- Have highly developed task management and organisational skills that will enable you to implement and improve on the daily function of the Materiel Logistics Customer Engagement Team including its correspondence and query and task tracking systems.
- Provide guidance and access to Materiel Logistics Function products, services and personnel to enhance customer support.
- Model inclusive behaviour and the Defence values. Always act in a manner that advances the reputation of the Materiel Logistics Function Customer Engagement Team as professional, responsive, outcomes oriented and discrete.

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