Customer Experience Specialist

2 weeks ago


Morley, Australia O'Brien Glass Industries Limited Full time

Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success

Our Morley Branch are looking for an experience Customer Service Coordinator with Administration experience to start ASAP and be able to hit the ground running
- Perm Part Time role - 20-25hrs per week
- Successful employee will be required to work 3 days per week

**About the Role**:

- Ensuring the customer experience is positive within the Branch
- Meeting and greeting customers upon arrival in the Branch
- Customer service and sales of internal products
- Effectively keeping customers updated on delivery lead times
- Explore customer needs and educate on our full scope of services
- Source suitable resolutions to customer concerns and follow up customer queries

**About You**:

- Professional communication and presentation skills
- Excellent verbal and written communication skills
- Must have a current drivers licence
- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills

**Benefits**:

- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition program

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.



  • Morley, Australia O'Brien Glass Industries Limited Full time

    **Do you love providing customers with the best positive experience?** **Have a bubbly and outgoing personality?** **Then this is the position for you!** Our Customer Service Team is the first point of contact to our AutoGlass customers. Our Morley Branch are looking for an experience Customer Experience Expert with Administration experience to start...


  • Morley, Australia ANZ Banking Group Full time

    **Date**: 17-Apr-2023 **Location**: Morley, AU **Company**: ANZ Banking Group Limited About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for...


  • Morley, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Morley Branch are looking for an experience Customer Service Coordinator...


  • Morley, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...


  • Morley, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...


  • Morley, Australia Angus & Coote Full time

    Australia’s largest family owned jewellery retailer with a 125 year history - Join a collaborative team to support your career development - Generous staff discounts across our range of products We are respected, luxurious and dazzling! Do you enjoy talking to people? Are you looking for an opportunity to build a long term career? Do you want to spend...


  • Morley, Australia O'Brien Glass Industries Limited Full time

    O’Brien have an exciting opportunity for you to join our Morley, WA branch as an Apprentice Windscreen Fitter. We are looking for hands on, customer experience champions to join our team ASAP! If you want to work within an awesome team environment, love delivering a first-class customer experience, receive supportive on the job training and receive a full...


  • Morley, Australia O'Brien Glass Industries Limited Full time

    O’Brien Glass have an exciting opportunity for you to begin your new career within the Auto Glass industry by joining our Morley Branch as an Apprentice Windscreen Fitter! If you love delivering a first-class customer experience, want to receive supportive on the job training and receive a full qualification, then this is the right role for you! We are...


  • Morley, Australia O'Brien Glass Industries Limited Full time

    O’Brien Glass have an exciting opportunity for you to begin your new career within the Auto Glass industry by joining our Morley Service Centre as an Apprentice Windscreen Fitter! If you love delivering a first-class customer experience, want to receive supportive on the job training and receive a full qualification, then this is the right role for...

  • Employment Coach

    4 weeks ago


    Morley, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...

  • Employment Coach

    4 weeks ago


    Morley, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...

  • Employment Coach

    4 weeks ago


    Morley, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...


  • Morley, Australia O'Brien Glass Industries Limited Full time

    **Are you looking for a career and not just a job?** If you are looking for a long-term career path with a reputable employer who is 100 years old in 2024, then, look no further! O’Brien Glass have an exciting opportunity for you to begin your new career within the Auto Glass industry by joining our Morley Service Centre as an Apprentice Windscreen...

  • Employment Broker

    4 weeks ago


    Morley, Australia Workskil Australia LTD Full time

    **About the Role** Part of the role will require you to be out on the road visiting local businesses to identify vacancy opportunities therefore, a current driver’s licence is essential for this role. Strong administration skills, the ability to multitask and to work in a fast paced environment are essential for your success in this role. These skills...


  • Morley, Australia O'Brien Glass Industries Limited Full time

    **Current Bonus offered!** - ** $5K NEW STARTER BONUS (once off payment)**: - ** Must complete six months employment**: - ** Must pass all probation's to be eligible** **Are you looking for a career and not just a job?** If you are looking for a long-term career path with a reputable employer who is 100 years old in 2024, then, look no...


  • Morley, Australia O'Brien Glass Industries Limited Full time

    **Are you looking for a career and not just a job?** If you are looking for a long-term career path with a reputable employer? **Current Bonus offered!** **$5K NEW STARTER BONUS (once off payment)** Must complete six months employment Must pass all probation's to be eligible Due to more company growth, O’Brien Glass have an exciting opportunity for...


  • Morley, Australia Workskil Australia LTD Full time

    **If you are a recent Graduate and looking for a full-time opportunity,** **we want to hear from you!** We are seeking recent Graduates who are caring and motivated people to join our Workskil Australia team. We have full time opportunities available in the Perth North region. **About the Roles** As an **Employment Coach** you will utilise your knowledge...


  • Morley, Australia O'Brien Glass Industries Limited Full time

     Are you looking for a career and not just a job?  If you are looking for a long-term career path with a reputable employer?  Current Bonus offered! $5K NEW STARTER BONUS (once off payment)Must complete six months employmentMust pass all probation's to be eligible Due to more company growth, O’Brien Glass have an exciting opportunity for you to...


  • Morley, Australia Retail Apparel Group Full time

    Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. **Our philosophy is pretty simple**: we believe every night should end with a...


  • Morley, Australia yd. Full time

    Come work at - **yd.** Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.- Our philosophy is pretty simple: we believe every night should end with...