North Service Centre Adviser Consultant

1 week ago

Sydney, Australia AMP Limited Full time

**The opportunity**

The next induction role starts on Monday 22 nd May and there are opportunities based in Sydney, Melbourne, Adelaide and Brisbane. You will need to attend the first few weeks of training on a full-time basis, but flexible working options my available including part-time hours, condensed hours, job share or early/late shifts around the NSC operating hours of 8:30am-7pm (Sydney time) Monday-Friday.

**How you will make an impact**:
Working in an evolving and a continually growing business, this role offers a fast-paced environment. Some of the key areas the role requires include:

- Having a strong service focus
- Demonstrating problem solving skills
- Ability to adapt quickly
- Identifying opportunities for continuous improvement
- Working to KPI’s and service standards for the overall success of the team
- Being committed to your ongoing personal development

**What you will bring to the role**:

- A passion for making a difference to our advisers, clients and all your stakeholders
- Previous experience in a customer service role
- Financial services experience and an understanding of financial planning concepts and superannuation will be highly regarded
- Excellent communication skills and the ability to explain complex matters to your audience are essential
- Ability to build strong relationships with internal and external stakeholders
- A results driven and proactive approach to meet KPIs and deadlines
- Confident to work independently or with a team
- Strong time management skill to effectively manage admin cases and escalations accordingly

**Is this your dream job?**

**Working for AMP**

We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

**_“AMP -The investor in all of us” _**The investor in all of us - AMP**

**Wellbeing & Benefits**

We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:

- We-Flex: Choose how, when and where you work.
- CHAMP Program: Access for you and your family to 24/7 wellbeing and counselling support.
- Well-being programs and activities: Annual health checks, flu vaccinations, information sessions.
- Volunteering: opportunities through our AMP Foundation.
- Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.

**Inclusion & Diversity**

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at AMP.

At AMP we are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Read more about our Reconciliation Plan **here **.**

**Message to recruitment agencies

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