Casual Medical Receptionist Modern West End Clinic

3 days ago

West End, Australia Top Health Doctors Full time

**Join our amazing team as a Medical Receptionist | Casual role**
**Vibrant West End location** - **3-4 day shifts per week**

We are seeking a dedicated and friendly Medical Receptionist to join our team at Top Health Doctors West End. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring the efficient and smooth operation of our medical practice.

**About Us**:
At Top Health Doctors, we take pride in delivering exceptional healthcare services to our valued patients. Our friendly and compassionate team works collaboratively to create a warm and welcoming atmosphere for everyone who walks through our doors. We believe in the power of excellent patient experiences and strive to go above and beyond to ensure each visit is a positive one.

**The Role**:
As a Casual Medical Receptionist, you will be a vital part of our team, providing essential support to our medical practitioners and ensuring the smooth running of our practice. Your responsibilities will include:

- Welcoming and assisting patients with a warm and friendly demeanor.
- Efficiently managing appointment bookings, both in-person and over the phone.
- Handling patient inquiries, providing accurate information, and addressing their concerns with empathy and professionalism.
- Managing patient records, updating information, and maintaining confidentiality.
- Assisting with billing and processing payments.
- Supporting the medical team with administrative tasks as required.

**What We're Looking For**:

- **Experience in General Practice**: Ideally, you have a minimum of 1 year experience working as a Medical Receptionist in a General Practice setting.
- **Exceptional Communication Skills**: You possess excellent verbal and written communication skills. Your friendly and caring demeanor will make our patients feel valued and at ease.
- **Organised**: Our busy practice requires someone who can multitask and manage time efficiently. Your organizational skills will be key to ensuring the practice runs smoothly.
- **Tech-Savvy**: Proficiency in using Best Practice medical software is well regarded.
- **Team Player**: As a part of our close-knit team, your ability to collaborate, support, and uplift your colleagues will be highly valued.
- **Customer-Focused**: Patient care is at the heart of what we do. Your genuine care for our patients' well-being will make a significant difference in their experience.

**What We Offer**:

- A supportive and inclusive team culture that values your contributions.
- The opportunity to work in a busy, diverse practice where no two days are the same.
- This is a casual role: Three to four shifts per week, hours variable.
- A rewarding and fulfilling work environment, making a positive impact on the lives of our patients.

**Job Type**: Casual

**Salary**: From $29.96 per hour

Schedule:

- Day shift

Ability to commute/relocate:

- West End, QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- GP Medical Practice: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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