E-commerce Coordinator

6 months ago

Fitzroy, Australia TradieCart Full time

E-commerce Coordinator & Customer Support - Building Supplies - Fitzroy

TradieCart, a leading online hardware store, servicing Melbourne-based Tile and Waterproofing Contractors with our Same Day and Express Delivery Service, is currently seeking an experienced and dynamic E-commerce Coordinator to join our team. If you are a talented E-commerce professional with an understanding of trade products, you might be just the person we need.

As an E-commerce Coordinator, your primary tasks will involve managing and coordinating sales via our online platform and through phone calls. You will be based in our vibrant Fitzroy office and be part of a team leading the market to source building supplies online.

**Key Responsibilities**:

- Processing and coordinating sales via our website and phone.
- Scheduling and coordinating site deliveries with our delivery partners.
- Providing exemplary customer support, including product advice and recommendations.
- Develop project quotations.
- Maintaining and updating product information on our website.
- Building and nurturing strong relationships with repeat customers.

**What You'll Bring**:

- Proficiency in computer usage and an exceptional understanding of trade products.
- Excellent interpersonal and communication skills.
- Confidence in dealing with trade clients, including builders and tradespeople.
- Proactive approach to resolving customer queries and issues.
- A strong work ethic and commitment to your role.

Join the TradieCart team to be a part of a forward-thinking construction technology business, and unlock unlimited potential for career growth in a dynamic and fast-paced environment. If you are passionate about contributing to the digital revolution in the building materials supply chain and thrive in an innovative setting, we'd love to hear from you

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Fitzroy, VIC 3065 (preferred)

Work Location: In person

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