Bar & Gaming Attendants (Casual)

4 weeks ago

Salisbury, Australia Matthews Hospitality Full time

**ABOUT YOU**
Are you passionate about delivering exceptional customer service? We're looking for someone with excellent communication skills and a genuine love for hospitality to join our team.
- A friendly and approachable demeanour with a strong commitment to customer care.
- Exceptional interpersonal skills to engage with customers from diverse backgrounds.
- Basic knowledge of bars or gaming machines, or a willingness to learn.
- The ability to work effectively in a team environment and adapt to changing priorities.
- A responsible and ethical approach, especially when handling financial transactions.
- Flexibility to work evenings/nights, weekends, and public holidays.
- Competent and trustworthy cash-handling skills.
- RSA certification (essential).
- Gaming certificates are preferred or willing to obtain.

**ABOUT THE JOB**
We’re seeking a dynamic individual with a can-do attitude, exceptional service skills, and attention to detail. The role requires someone reliable and available for evenings, night shifts, and weekends. This role is initially available on a casual basis for 15+ hours per week.

**Key Responsibilities**:

- General waiting and service duties, including serving food, coffee, snacks, and bartending.
- Professional service and dispensing of alcoholic and non-alcoholic beverages.
- Creating a warm and welcoming atmosphere for customers.
- Assisting with gaming machine operations, phone inquiries, and guest check-ins and check-outs.
- Providing prompt, courteous customer service.
- Monitoring gaming areas to ensure compliance with regulations and a safe environment.
- Assisting with cash handling, machine payouts, and general administration tasks.
- Promoting responsible gambling and service practices, offering support when needed.
- Working collaboratively with the team to maintain cleanliness and organization in the gaming lounge.
- Familiarizing yourself with all food and beverage offerings, systems, and till operations.
- Following Safe Work Procedures at all times.
- Ensuring compliance with Responsible Service of Alcohol (RSA) standards.
- Performing any additional duties directed by Management.

**APPLICATIONS**

Salisbury Hotel

SA 5108

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