Application Development and Support Analyst

7 days ago

Hobart, Australia Westpac Full time

**Application Development and Support Analyst**:

- **WIB Technology, GTS and Digital**:

- **Can be located in Hobart TAS, Sydney, Melbourne or Brisbane**:

- **Required to attend the office up to 3 times a week**

**How will I help?**
- Resolve incidents and problems to ensure systems operate as required.
- Assist change and continuous improvement initiatives
- Collaborate effectively with team members and other stakeholders
- Participate in Major Incident and Major Problem reviews
- Undertake continuous improvement activities within the team to ensure services are delivered more efficiently and provide support to stakeholders through appropriate Change Management activities.
- Promote and ensure the use of agreed tools, methodologies and tools.
- Resolve incidents escalated by Level 2 Support
- Deploy code fixes to implement corrective actions for identified problems or vulnerabilities.
- Participate in testing of disaster recovery plans, business continuity, and disaster recovery drills.

**What’s in it for me?**

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world’s great service companies. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

**What do I need?**
- Experience in a corporate IT environment (preferred).
- Support experience in a Windows Server environment.
- Experience with payments processing (preferred).
- Must have SQL and PowerShell expertise.
- Knowledge of SSL certificates and Web Application Firewalls.

**What’s it like to work with Westpac?**

As well as good pay and a great culture, joining the Westpac family means you will get some of the best banking, wealth, and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Select the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?**

**#LI-Hybrid

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