District Executive Support Officer
4 weeks ago
Use your skills to make a meaningful difference to the lives of veterans and their families.
**13th February, 2024**:
RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families. After more than a century, our purpose _- _to provide care, commemoration and camaraderie _- _is as strong as ever.
Whether veterans or their families need employment, emergency financial aid, online health and wellbeing resources and social connection activities, our award-winning services and partner programs deliver real, lasting outcomes.
With Australia’s most successful prize home lottery backing us, we’re able to provide life-changing support services, fund world-first research, and use state-of-the-art tech to help more veterans in better ways.
**Why work at RSL Queensland**. Open, flexible, supportive, empowering - they’re some of things our team love most about RSL Queensland. Depending on your role, you’ll have the tools and flexibility to work in a hybrid way that balances your lifestyle and the requirements of the team.
**What else makes us great**:
- Option to salary package up to $15,900 per year on living expenses, and claim further tax-saving benefits on top
- Extensive training/development opportunities
- Bring your whole authentic self to work each dayand be part of a supportive environment
- You’re gifted 3 additional days of leave at Christmas
- Financial support and study leave to undertake higher educational courses related to work
- Work in an environment that values all voices - have an influence, be the difference
- Benefits Hub that includes lifestyle discounts from hundreds of leading stores and services
**Now, a bit about the role**:
**Strathpine**
- Working in partnership with State Branch to deliver key deliverables, programs and projects
- Providing administrative support to the District Executives in relation to the District’s requirements to comply with League Constitutions & By Laws at all levels, and those requirements of the Associations Incorporation Act 1981
- Ensuring a high level of customer service to all external and internal customers and stakeholders
- Coordinating and facilitating the formalities of District meetings and events, including sending invites, booking rooms, arranging travel, accommodation, and catering, taking minutes etc
- Facilitating the promotion of membership through assisting in signing up new members, renewals, processing and maintaining details on a database, training, and guidance on use of membership systems.
- Assisting with and co-ordinating training
- Supervising the District Administration Assistant
**What’s required to succeed:
- 5+ years’ experience in a busy and demanding office administrative role in a similar sized organisation
- 3+ years’ supervisory experience
- Formal qualification in business administration or a related field is desirable
- Customer focus with the ability to work with volunteers and demonstrated empathy for veterans
- Excellent communication and interpersonal skills including the ability to influence and negotiate in the pursuit of specific objectives
- Ability to manage competing priorities from multiple stakeholders and effectively plan and manage role responsibilities
- Experience in dealing with Boards including pulling together reports and minute taking
- Strong IT capability and the ability to pick up systems quickly
- The ability to work autonomously, with limited direction or supervision
- Good ability to conceptualise and draft communications and presentations from scratch on a variety of topics (Advanced skills in Microsoft Office)
- Strong attention to detail and high degree of accuracy, with proficient grammar and spelling
- Demonstrated ability to problem solve and take initiative in the resolution of systemic and once off administrative problems, always demonstrating the highest of ethical standards
- Sound knowledge of corporate governance requirements and experience in the provision of effective secretarial support to boards and committee
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