UX Designer

6 months ago

Brisbane, Australia Covetrus Full time

The Role

We are a global animal health technology and services company dedicated to advancing the world of veterinary medicine. We have a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary practice clients.

Global Technology Solutions (GTS) are entering an exciting growth phase as we recently launched our new SaaS cloud Practice Information Management System (Ascend) to our valued vet clinic customers. We are proud to be leading the way in providing solutions that are intuitive, user friendly and will enable us to continue our vision of making a difference to vet customers, pet owners and pets.

We are seeking an experienced Product UX Designer to join our GTS team based at Eight Mile Plains on a permanent basis. You will play a key role in the success of our Practice Information Management Systems (PIMS) in the APAC region as you gather requirements and liaise with stakeholders across product and development teams to build prototypes as part of our software delivery lifecycle.

You will join a product team that has a clear list of priorities so that you can deliver and focus through the whole design process. We have an exceptional product that is disrupting the veterinary tech market in a positive way due to our unique UX design. We promote flexibility too so are open to hybrid work patterns and also provide a great range of employee discounts across our animal health range.

As UX Designer, you will:

- Gather and evaluate user requirements while collaborating with Product Managers and the Development team.
- Illustrate design ideas using story boards and process flows.
- Design and develop user interface mock ups and prototypes using Figma to illustrate features functionality and look while identifying and troubleshooting user experience problems.
- Conduct adjustments, take on feedback and present additional prototypes.
- Maintain pipeline of large features while conducting research into future features.
- Collaborate and connect with key internal and external stakeholder groups including internal industry experts and SME’s, customer focus groups and engineering teams to better understand product requirements.

About You

To be successful you will have;
- Suitable qualifications in IT, design or related field coupled with at least three years experience as a UX Designer focusing on a B2B SaaS product.
- A creative mindset with an ability to actively listen and collaborate with a broad stakeholder group.
- Demonstrated experience using prototyping tools (i.e. Figma).
- Well developed communication and time management skills combined with a strong Agile mindset.

Why Join Us?

Covetrus team members participate in a fantastic benefits program, giving them access to huge savings on animal health products (including exclusive food brands, enrichment products etc.), annual birthday leave, annual volunteer days and free counselling services via our Employee Assistance program.
- Covetrus is an equal _
- opportunity/affirmative_
- action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law._

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