Shift Leader

3 weeks ago

Ipswich, Australia Carl's Jr. Full time

_**JOIN THE CARL’S JR. FAMILY**_

We are looking for a Shift Leaders to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Shift Leader responsibilities include maintaining the restaurant’s Cleanlness, profitiably and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, you will oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts.
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Open/Close restaurant.
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations.

**Job Type**: Casual

**Salary**: From $45,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ipswich QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Shift management (preferred)
- 1 years (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

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