Retail Supervisor

5 months ago

Robina, Australia City Beach Full time

Retail Supervisor - Robina

At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms.**The role**

As a **Retail Supervisor**, you will be responsible for supporting the store leadership team in overseeing the daily operations of our retail stores and supervising our store teams. In this role, you will lead from the front, providing an exceptional and memorable experience for our customers through your outstanding product knowledge, customer service and ability to offer solutions. You will also work with the Store and Assistant Store Manager to deliver on business objectives and key success indicators.

**What you'll be doing**Providing a superior customer experience for each person who walks through our store.
-Managing the movement of stock to reduce shrinkage and optimise sales.
-Filing and tidying the shopfloor and getting the store set up for promotions and sales.
-Work closely with the store leadership team to deliver on performance objectives with respect to the retail KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
-Demonstrate strong product knowledge and be able to research and describe product features and benefits.
-Recommend, select, and help locate product based on customer needs or desires.
-Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.
-Provide effective leadership on days where you are required to run a shift.
-Support the store leadership team by assisting with assigned tasks.

**What we're looking for**Experience in a retail customer service role.
-Supervisory experience within retail or hospitality is highly desirable.
-A strong focus on delivering outstanding customer service.
-Be able to work in a fast-paced environment and multi-task to provide service for multiple customers.
-An energetic and enthusiastic approach to store operations and a personable approach with customers.

**The benefits**40% team member discount for you, your friends and family.
-We have partnered with industry leaders to bring you discounts on products and memberships, including:

- Access to a free Employee Assistance Program.
15% discount on Goodlife and Fitness First Gyms memberships.
Discounts on Studio Pilates and City Cave.
Complimentary consultations with Westpac.
7% discount on Medibank private health insurance.
Up to 15% off at Strike Bowling & Holey Moley.
-In-store competitions and sales incentives.
-Gift cards for major milestones and yearly anniversary certificates.
-A monthly day off (4-day week once a month).
-Bonuses based on sales & customer service levels.
-Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre.

City Beach appreciates the value of a diverse workforce, and we are passionate about actively seeking to accommodate the unique needs of all people. We are committed to building an environment that respects, celebrates, and empowers individual differences. Above all, City Beach aims to ensure everyone is treated with dignity and respect.

  • Retail Supervisor

    5 months ago

    Robina, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Kitchen Supervisor and Assistant

    2 months ago

    Robina, Australia Soul Origin Robina Full time

    Soul Origin Pacific Fair Soul Origin is Australia’s fastest growing, award winning, retail food franchise brand with over 100 stores across Australia. Our vision is that Australian’s eating in a hurry won’t have to compromise on quality, and our values; Human, Inclusive, Reliable, Fresh and Energetic underpin our every action. **Kitchen...

  • Department Lead

    1 week ago

    Robina, Queensland, Australia JD Group Full time

    WHO WE AREAt JD Group, we're passionate about delivering an exceptional customer experience and driving sales growth. As a Department Supervisor, you'll play a key role in achieving this goal.As the 'Undisputed King of Trainers', we're one of the biggest and best global Sports Fashion brands across footwear and apparel. With over 3,400 stores worldwide, we...

  • Store Supervisor

    4 weeks ago

    Robina Town Centre, Australia Gotcha Robina Full time

    **ABOUT US** Gotcha Fresh Tea is a unique offering in the Australian tea space, much more than another 'bubble tea', Gotcha Fresh Tea is freshly brewed and made for each individual order. At GOTCHA, you’ll find a passion and commitment to excellence, an emphasis on respects in how we treat our customers and each other. We are growing in dynamic ways and...

  • Retail Manager

    1 month ago

    Robina, Australia Guzman y Gomez Robina DT Full time

    **Purpose of Position** The Retail Manager is responsible for the overall efficient and effective management and operation of the restaurant. The Restaurant Manager is to maintain a complete knowledge of GYG menu items, ingredient and procedures at all times in order to proactively and promptly deliver the highest level of customer experience. **Reporting...

  • Department Lead

    1 week ago

    Robina, Queensland, Australia JD Group Full time

    WHO WE AREJD Group is a leading global sports fashion retailer with a strong presence in Australia. We're known for our exceptional customer service and commitment to delivering a unique shopping experience.As a Department Supervisor, you'll play a key role in driving sales and KPIs, coaching and developing your team, and maintaining visual standards. Your...

  • Department Lead

    5 days ago

    Robina, Queensland, Australia JD Group Full time

    WHO WE AREAs a leading global sports fashion retailer, JD Group is renowned for its exceptional customer service and unparalleled product offerings. Our commitment to innovation and excellence has earned us the title of 'Undisputed King of Trainers.'With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating...

  • Assistant Store Manager

    2 weeks ago

    Robina, Queensland, Australia Skechers Full time

    Role OverviewSkechers Australia is seeking a dynamic and passionate Assistant Store Manager to join our team in our Robina store. As a key member of our retail team, you will be responsible for ensuring the efficient operation of the store, achieving optimal results in sales targets, KPIs, and visual merchandising.Key ResponsibilitiesLead and motivate your...

  • Assistant Manager Robina

    5 months ago

    Robina, Australia Lush Cosmetics Full time

    Come and work for a passionate business!_ **The role**: As a LUSH Trainee Manager, you work with the Store Manager to drive sales, create a culture of development and ensure that your store is upholding strong ethical practices, and have the autonomy to run the store like your own business along side your manager. You lead by example, provide outstanding...

  • Skechers Assistant Store Manager

    3 months ago

    Robina, Australia Skechers Full time

    The Role:Our retail stores are more than just a place to buy shoes; they are an embodiment of our brand philosophy. We are seeking a dynamic and passionate Assistant Store Manager to join the team in our Robina store! If you have a passion for footwear, a flair for leadership, and a commitment to delivering exceptional customer service, we invite you to...

  • Skechers Assistant Store Manager

    5 months ago

    Robina, Australia Skechers Full time

    Established in 1992 Skechers USA, Inc is based in Manhattan Beach, California is an award-winning global leader in the lifestyle footwear industry. With over 150+ Skechers stores across Australia & New Zealand, our lifestyle footwear appeals to trend-savvy men, women and children. Skechers' success stems from its team, high-quality, varied product offering,...

  • Skechers Assistant Store Manager

    2 months ago

    Robina, Australia Skechers Full time

    Welcome to Skechers Australia, where we're not just selling shoes; we're shaping lifestyles! Skechers is a global leader in the footwear industry, known for our innovative designs, superior comfort, and a commitment to providing the ultimate walking experience. As a brand that transcends boundaries and trends, Skechers has become synonymous with...