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Sales Assistant

4 weeks ago

Ballarat, Australia Haymes Paint Full time

We have been awarded the Canstar Blue Most Satisfied Customers Award for the last five consecutive years - for our products and customer service.
- Are you keen to work with quality people and quality products?
- Do you gain a sense of satisfaction by co-creating quality solutions with customers, and by wowing them during their store visit or other touchpoint?
- Would you like to add value to the community you live in?

Be part of our Store network and help make our vision of all people having the opportunity to use our products and experience the Haymes' way come to life

Due to two team members taking their next step in the Haymes Paint careers, we have 2 fulltime vacancies available (part-time may be considered).

Join in a permanent capacity and work across a rotating 7 day roster - across Monday to Friday 7am-5:30pm & Saturday - Sunday 8:30am-4:30pm.

**About Us**:
From our humble beginnings in 1935, Haymes Paint_ _has grown to become Australia’s largest Australian made and owned manufacturer of premium brand paints, finishes, and protective coatings. Now in our fourth generation of family ownership, we haven't slowed down on bringing new and better products to the market, always looking for new advances or opportunities for innovation. Our values of Truth, Passion, Integrity, Respect plus Listening and Learning are reflected in everything we do.

**A day in the life... (and yet no two days are the same)**:

- Greet our customers and assisting them with product selection and accessories
- Provide service and advice to our customers, predominantly trade customers
- Take orders in-store and by phone
- Tint paint products to customer requirements
- Replenish stock - 15l paint drums etc.
- Enable people to experience — not just buy — our products.
- Build strong relationships with repeat customers in store
- Collaborate with colleagues on latest colour forecasts and new product release
- Work in the team to share and develop cross-functional knowledge
- Assist with visual displays, store presentation and house keeping
- Maintain stock control through cycle counts

**You can fill these boots with....**:

- Strong people and customer engagement skills
- A genuine desire to deliver outstanding service and make our shops a destination
- Previous experience working in a customer service role, ideally in retail (trade) sales
- Experience with stock handling and merchandising
- Point of Sale (POS) system knowledge or appropriate tech-savvy
- Numeracy skills sufficient to perform POS transactions and comprehend tint percentages/ratios
- Effective time management and planning capability
- The ability to follow instructions and work effectively unsupervised
- Capacity to perform manual tasks e.g. lifting of 15 litre cans of paint.

**Your extra primer could be**:

- Trade customer working knowledge
- Know-how in crafting memorable in-store moments
- Colour and design choices expertise
- An unencumbered driver's licence to make local deliveries

**How Haymes Paint has got you covered**:

- We are a family-owned and operated Australian business with deeply rooted values
- We believe in an easy work recipe - We enjoy coming to work and contribute our part to continue the Haymes story, we do it safely, so we go home fulfilled and well.
- We all chip in - we are hands on, invite ideas and help each other. We are firm believers of the power of human connectedness for us and the community.
- We have a bias for action - We have processes to support our work, but we can also navigate ambiguity and work through things on the fly.
- We encourage you, family members and your friends to be authentic Haymes Paint ambassadors by offering up to 50% off the retail price of Haymes Paint manufactured products.
- We care for our team’s wellbeing - we provide access to coaching and counselling through our Employee Assistance Program (EAP) & 6% discounted private health cover and events focused on living better in partnership with Medibank.
- We pay above Retail Award rates supplemented by an inclusive and skilled team.
- We are growing - we provide training, encourage self-driven learning and support our teams to be stimulated and develop within their roles or to whip up their next development move/step.
- Not everything we offer is prescribed but we consider people’s unique needs so they can come to work and perform at their best.
- We run quarterly peakon engagement surveys to stay on the pulse of your employee experience.
- We are sustainable because we embrace change and continually ask ourselves if there are more polished ways to deliver our purpose and seek to be better corporate citizens.

For further information about the role or for a confidential discussion contact Store Manager, Paul Sostheim on 0417 740 153, or alternatively reach out to Recruitment Manager, Janina Isted on 0499 423 855.

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