Customer Experience Manager

1 month ago


Broadbeach Waters, Australia Valiram Full time

**Exciting Opportunity: Propel Your Career as Customer Experience Manager at Victoria’s Secret**

Are you ready to elevate your career to new heights? Join the esteemed Victoria’s Secret team at our Pacific Fair store and play a pivotal role in delivering unparalleled customer experiences

**About Victoria’s Secret**: At Victoria’s Secret, we are deeply committed to advocating for women globally. Our mission is not merely a statement; it is ingrained in our organizational ethos, ensuring every woman feels valued and empowered. Join us and contribute to a culture that recognizes and celebrates your contributions.

**Key Responsibilities**:

- **Drive Sales Excellence**: Spearhead initiatives to optimize sales performance and cultivate exceptional customer experiences, positioning our store as a premier retail destination.
- **Inspire Team Success**: Motivate and empower our sales team to achieve peak performance, fostering a culture of collaboration and achievement.
- **Talent Development**: Mentor and develop emerging leaders and team members, nurturing a pipeline of skilled professionals to support organizational objectives.
- **Strategic Execution**: Develop and implement strategic initiatives to enhance sales performance and achieve key business objectives, leveraging analytical insights and market trends.
- **Operational Leadership**: Oversee recruitment, training, and performance management processes, ensuring adherence to brand standards and operational excellence.

**Requirements**:

- **Proven Leadership**: Demonstrate 3-5 years of retail management experience, exhibiting strong leadership, communication, and organizational skills.
- **Adaptability**: Thrive in a dynamic, fast-paced environment, adept at managing competing priorities and driving results.
- **Talent Management**: Possess a keen eye for talent identification and development, fostering a culture of continuous learning and growth.
- **Business Acumen**: Exhibit a strong business acumen with the ability to analyze data, interpret market trends, and make informed decisions to drive performance.

**What We Offer**:

- **Competitive Compensation**: Receive a competitive salary package commensurate with your experience and contributions.
- **Employee Benefits**: Access exclusive discounts on our products and sister brands, enhancing your overall compensation package.
- **Professional Development**: Engage in ongoing training and development opportunities to expand your skill set and advance your career.
- **Be a Pioneer**: Play a pivotal role in launching a major retail brand in Australia, contributing to our legacy of success.
- **Collaborative Environment**: Join a dynamic and supportive team culture where collaboration and innovation are celebrated.
- **Work-Life Balance**: Enjoy the flexibility of birthday leave, promoting a healthy work-life balance and well-being.

**About Valiram**: Joining Victoria’s Secret means becoming part of the esteemed Valiram family - a global leader in luxury retail with a rich heritage spanning multiple countries and over 320 stores. With a diverse portfolio of brands, Valiram offers unparalleled opportunities for professional growth and development.

Ready to embark on this transformative journey with us? Learn more about our prestigious brand portfolio at Valiram.

Pay: From $60,000.00 per year

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Every weekend
- Monday to Friday
- Rotating roster

Work Location: In person

Application Deadline: 10/11/2024


  • Experience Bartender

    5 months ago


    Broadbeach Waters, Australia Modo Mio Full time

    Job Title: Experienced Bartender Location: Modo Mio, Broadbeach (Pacific Fair) Type: Full-time or Part-time About Modo Mio: Modo Mio is a renowned fine dining Italian restaurant that brings the essence of vibrant Italian cuisine and culture to the heart of our city. As a family-owned establishment, we pride ourselves on creating a warm, community-focused...


  • Broadbeach, Australia Dusk Full time

    {"title": "Customer Experience Specialist", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a visually...


  • Broadbeach, Australia Dusk Full time

    About the RoleWe're seeking a talented and enthusiastic Customer Assistant to join our team at Dusk Pacific Fair. As a key member of our store team, you'll play a vital role in delivering exceptional customer experiences and helping us achieve our business goals.Key ResponsibilitiesProvide outstanding customer service, ensuring every interaction is a...


  • Broadbeach, Australia SOFITEL Full time

    **Job Summary**Sofitel Gold Coast Broadbeach is seeking a skilled Customer Experience Ambassador to join their team. As a key member of the housekeeping department, you will be responsible for delivering exceptional service to guests and ensuring the highest standards of cleanliness in all guest rooms and areas.About the RoleAs a Customer Experience...


  • Broadbeach, Australia SOFITEL Full time

    Company Description **Our Hotel** Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach. We are situated just 200m from patrolled beaches and our hotel features 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views. We are an equal opportunity employer who strives for...


  • Broadbeach Waters, Australia PTC - Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...

  • Customer Service Sales

    5 months ago


    Broadbeach Waters, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...


  • Biggera Waters, Queensland, Australia Ally Fashion Full time

    About Ally FashionAt Ally Fashion, we are passionate about delivering amazing customer experiences and building long-term relationships with our customers.We are currently seeking a highly motivated and enthusiastic Casual Sales Assistant to join our Harbour Town Store team.Deliver exceptional customer service, ensuring every customer leaves the store...

  • Customer Service Sales

    5 months ago


    Broadbeach Waters, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...


  • Biggera Waters, Queensland, Australia Ally Fashion Full time

    Role OverviewAlly Fashion is seeking a dynamic and customer-focused Casual Sales Assistant to join our Harbour Town Store team. As a key ambassador of our brand, you will be responsible for delivering exceptional customer experiences, building strong relationships with regular customers, and providing personalized fashion consultations.About the RoleThis...

  • Coles Team Member

    2 weeks ago


    Broadbeach, Australia Coles Full time

    At Coles Supermarkets, we're committed to delivering exceptional customer experiences. As a key member of our team, you'll play a vital role in ensuring our customers receive the best possible service.About the RoleWorking in the Checkouts and Assisted Checkouts area, you'll be responsible for scanning items, processing payments, and engaging with our...

  • Store Manager

    15 hours ago


    Broadbeach Waters, Australia Soul Origin Pacific Fair Full time

    **Soul Origin Pacific Fair** Soul Origin is Australia’s fastest growing, award winning, retail food franchise brand with over 100 stores across Australia. Our vision is that Australian’s eating in a hurry won’t have to compromise on quality, and our values; Human, Inclusive, Reliable, Fresh and Energetic underpin our every action. **Store...

  • Store Manager

    6 months ago


    Broadbeach Waters, Australia H&M Full time

    As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management, based on...

  • Department Manager

    3 months ago


    Broadbeach Waters, Australia H&M Full time

    As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team...


  • Broadbeach Waters, Queensland, Australia Miller Leith Full time

    Company OverviewMiller Leith is a leading dining chain renowned for its fresh, authentic cuisine and commitment to quality. With a focus on providing a vibrant dining experience and promoting a healthy lifestyle, this brand has become a popular choice for flavor enthusiasts and health-conscious consumers alike.The RoleAs the Business Manager for this...

  • Exciting Role

    2 weeks ago


    Mermaid Waters, Australia The Onsite Manager Full time

    **Exciting Role**: **$ 95,000 Annum**: **Full Time Management employment, Mermaid Waters **QLD****: Waters Edge Group manages 14 residential complexes throughout the Gold Coast whilst employing a team of 13 whom controll all factors of ground maintenance including gardens and lawns and property management expertise to over 250 investors of the 1300 lots we...


  • Broadbeach, Australia SOFITEL Full time

    Company DescriptionLocated in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre.Sofitel Gold Coast Broadbeach is looking for a dedicated and...


  • Broadbeach Waters, Australia Woolworths Full time

    **Customer Service Team Member**: Be it the checkout or customer service desk, you’re all about going the extra mile to serve our customers. As part of this role, you may be required to collect trolleys from around the store, the connecting car park and surrounding areas. Rotation in all areas is a team effort, from customer queries to scanning groceries,...


  • Broadbeach Waters, Australia Group Transformation Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...


  • Broadbeach Waters, Australia Group Transformation Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...