Tour Guide and Gold Pourer

1 week ago

East Perth, Australia The Perth Mint Full time

Opportunity to work in unique historical organisation
- Hourly rate of $37 per hour (excluding super)
- Must be fleixible to work weekdays and weekends
- Opportunity to work in unique historical organisation
- Hourly rate of $37 per hour (excluding super)
- Must be fleixible to work weekdays and weekends

**ABOUT US**

Welcome to The Perth Mint, where golden career opportunities await.

The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for 125 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the world.

There’s no organisation quite like it, with a variety of roles available, from engineers and chemists to artists and technicians.

Foster your fascination and pride in our work. Get inspired every day by the world-class precious metal products we work together to refine, design, produce and then distribute all over the globe. Connect to the rich history of our industry in a workplace firmly rooted in the present — as leaders in sustainability and inclusion.

At The Perth Mint, you’ll be supported in a diverse team where differences are celebrated and your well-being matters — striking the right work-life balance with compassionate team benefits. And if your career goals change, you’ll be empowered to change roles with training and internal mobility.

**ABOUT THE ROLE**:
To provide an entertaining and informative experience for individuals and groups by performing heritage talks and gold pours and engraving personalised medallions for visitors and corporate clients.

**Summary of Responsibilities**:

- Conduct tours for visitors, school groups, media, inbound tour groups, corporate clients and VIPs ranging from politicians to film and television personalities.
- Perform gold pouring demonstrations in the Melting House for audiences of up to 75 people at a time, involving heavy lifting and pouring molten metal to create a 200oz gold bar.
- Memorise tour script up to 30 minutes in length and deliver spiel in an entertaining and theatrical manner.
- Understand and inform visitors of safety and emergency evacuation procedures.
- Create medallion designs using specialised computer software.
- Engrave and sell personalised medallions, including solid gold, to visitors and corporate clients, including bulk orders.
- Engage with culturally and linguistically diverse client base in a friendly and professional manner and answer questions based on an in-depth knowledge of the gold industry and The Perth Mint’s history and current operations.
- Promote the Mint at tourism and other external events, such as WA Week.
- Ensure own safety and health at work and avoid adversely affecting the safety or health of any other person through any act or omission at work.

**We are looking for someone who has the following**:

- Customer Service Experience
- Enjoys Public Speaking
- Must be over 18 years old
- Theatrical experience (preferred)
- Speaks a 2nd language (Chinese, Japanese, Mandarin) is desirable
- Availability to work weekdays and weekends

**Our benefits**:

- Flexible work including purchased leave, leave at half pay and access to pro-rata long service leave
- Paid and unpaid parental leave
- Training and development
- Competitive salaries and employee discounts
- Charity and volunteer initiatives
- Income protection after an accident or illness
- Health and wellness programs, including an Employee Assistance Program
- Salary sacrifice - superannuation contributions.

**_
Our Commitment to Inclusion:_**

Inclusion is at the core of what we do. We are committed to equality and celebrate the diversity of race, gender, age, sexual orientation, religion, ethnicity, and all characteristics that make us unique as individuals.

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