National Sales/service Representative

4 weeks ago

Dandenong, Australia S&You Full time

New & after-sales for service and parts division, existing & new sales
- Enjoy travelling interstate monthly, visiting your portfolio face to face
- $100K + Super +18K fuel allowance, toll card, + 5K 1/4ly KPI's

**The company**

Part of a global brand, with sales recorded for 2021 totaling 3.3 billion EURO and employing 11,400+ staff, this leading provider of intelligent and sustainable load handling solutions is committed to delivering the most excellent customer experience every day, with the most engaged people and partners.

Their premium equipment includes loader cranes, truck-mounted forklifts, forestry cranes, recycling cranes, multi-lift skip loaders, and roll-off cable hoists.

As the industry pioneer, the business continues to make load handling smarter, safer, and more sustainable to build a better tomorrow.

**The Role**

This role will see you engaging with your customers face to face, you will travel interstate twice a month, and you will commute, and grow your network while maintaining current agreements and clients.

As the sales team continues to drive revenue growth throughout the services division, the need has now arisen for a major focus on after-sales and sales leads for the Parts, Accessories & Service Agreement division.

Daily responsibilities will see you
- Focus on dealer and service partner sales development.
- Drive Spare parts and Accessory sales, through the current and new dealer networks.
- Champion the lifecycle of contract new sales
- Monitor market trends in servicing and parts usage for all products.
- Gather information on parts, supply, and servicing competitors.
- Monitor direct accounts and e-commerce insights
- Follow-up leads for key account customer lifecycle touchpoints
- Quote agreements for new and existing clients each month
- Timely supply of quotations to assist sales results and turnaround times.
- Distribute stock/backorder reports to the dealer network and internal operations as appropriate.
- Support and plan contract execution
- Maintain and foster strong and proactive relationships with dealers, trade, and customers.
- Assist dealers and customers with problem resolution and issue handling in the parts arena.
- Set up and implement action plans to overcome shortfalls in results against budgets.
- Gather information from in house system to formulate plans to grow sales
- Represent the company in a loyal and professional manner in all communications.

**The Essentials**

3 years experience in a similar or industry-related role

Knowledge of spare parts/ sales and supply through a retail or dealer network.

Customer relationship and negotiation skills

Basic technical knowledge of heavy vehicle machinery components

Proven problem-solving and analytical skills

Ability to work within a marketing-driven organization effectively and productively

Exceptional interpersonal skills (ability to deal with all stakeholders in the business)

**The Application**

This role will be shortlisted and moving very quickly as our client sees this person as pivotal for the growth of the next quarter.

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