Service Liaison Officer

2 weeks ago


Brisbane, Australia Chandler Macleod Full time

**About the Role**:
Developing a comprehensive understanding of policies and processes, this role will allow you to develop your skillset within the APS space, fostering engagement and relationship management values. You will be a primary liaison contact between various specialised departments and the broader community. This is a great opportunity for anyone with previous government experience and excellent customer service skills looking to progress their career.

**Key duties**:

- Deliver excellent customer service by providing high quality nationally consistent advice on people-related matters using the knowledge database
- Resolve complex technical and/or sensitive queries escalated from the team
- Prepare and escalate sensitive or multifaceted people related matters to the team

**About you**:

- You will ideally have experience working with government policy and OHS practices
- You will ideally have had exposure to HR systems and HR policies
- You will have extensive customer service experience
- You will strong IT skills
- You will be a team player

**Benefits**:

- ASAP Start (pending federal clearance)
- 6 Month Temporary Assignment
- Monday to Friday, full time hours (8.30-17.00)
- Brisbane CBD location
- $40-45 per hour + super

** You must be an Australian Citizen and be willing to undergo a National Police History Check in order to be considered for this role**

**How to apply**:



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