Graduate Operations Supervisor

Shape the future of transport operations We’re seeing a Graduate Operations Supervisor dynamo to drive innovation and success in our team. This role is a 2-year graduate program with the aim of transitioning to an experienced Operations Supervisor role on completion.

**The Opportunity**

Based at our Knoxfield depot this role is loaded with opportunity to learn and gain experience in all facets of transport operations. You will be guided, coached and mentored by a team of experienced transport operations experts. This is an entry level position with a strong career development path

**Main responsibilities**
- Working closely with the Depot Manager and support the Operations team.
- Reviewing and gathering CCTV footage.
- Undertaking basic investigations into minor complaints and incidents
- Entering appropriate information into our transport system.
- Investigating customer complaints.
- Daily data entry and administrative assistance.
- Liaising with drivers to ensure they have what they need

**What are we looking for?**
- Passion for learning, achieving and self development
- Great computer skills including MS Excel and Word.
- Completion of a tertiary qualification
- Experience in general administration
- Ability to deliver exceptional customer service.
- Strong time management and organisational skills.
- Excellent written and verbal communication skills.
- Able to thrive in a fast-paced environment.
- Strong attention to detail.
- Current drivers licence

**What we offer**
- Learning, learning and more learning
- A supportive work environment with intensive training by experienced mentors.
- Opportunities for career progression with a secure company
- Onsite parking available, quarterly BBQ’s, great facilities and more

**And finally **

Ventura has been moving people since 1924 and is the largest privately-owned bus company in Australia. We have been providing dependable, friendly, and sustainable bus services for almost **100 years** Today Ventura has more than 1600 employees, 930 buses and coaches, and carries more than 36 million customers across Melbourne each year. We are a robust employer who have stood the test of time, with a positive workplace culture that embraces diversity, inclusion, and continuous improvement.

**How to Apply**

**Salary**: $61,800.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Work Authorisation:

- Australia (required)

Ability to Commute:

- Knoxfield, VIC 3180 (required)

Ability to Relocate:

- Knoxfield, VIC 3180: Relocate before starting work (required)

Work Location: In person