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Customer Service Assistant

4 months ago

Canning Vale, Australia New Start Full time

We have an exciting opportunity for a **Customer Service Assistant (trade store)** to work at our Site located in **Canning Vale WA.**

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**

**Your key responsibilities include, but not limited to**:

- Inform customers of new product range and services where applicable
- Understanding customer’s sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions
- Some warehouse duties and lifting will be required

**To be successful, you will have**:

- Industry knowledge preferred but not essential
- Outstanding customer service skills and the ability to work unsupervised in a small team
- Clear verbal and written communication skills are necessary
- Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
- Forward thinker who can think outside the box

**Salary**: $48,000.00 - $55,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Canning Vale WA: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you identify of Aboriginal or Torre strait Islander Decent
- Are you Covid Vaccinated

**Experience**:

- Customer service: 1 year (preferred)
- Retail: 1 year (preferred)
- PPE gear or Workwear indurstry: 1 year (preferred)

Licence/Certification:

- Full Driver Licence (preferred)