Member Support Consultant Joondalup

5 months ago

Perth, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

**As both a service provider and employer our mission is simple**: Move people to achieve great things.

**The opportunity**:
Member Support Consultants (MSC's) at our Joondalup club at our play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

  • Member Support Consultant Joondalup

    5 months ago

    Perth, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Joondalup

    5 months ago

    Perth, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Joondalup

    2 months ago

    Perth, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Sales Consultant

    4 weeks ago

    Perth, Western Australia Country Road Group Full time

    Mimco - Part Time Sales Consultant - Joondalup Edit - WAAbout the RoleWe are seeking a highly motivated and customer-focused Sales Consultant to join our team at our Joondalup store. As a Sales Consultant, you will play a key role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding...

  • Obstetrician and Gynaecologist for Joondalup Health Campus

    1 month ago

    Perth, Western Australia MediPeople Full time

    Obstetrician and Gynaecologist Opportunity at Joondalup Health CampusMediPeople is seeking a suitably experienced clinician to join the Obstetrics and Gynaecology Team at Joondalup Health Campus in Western Australia. As a key member of the team, you will provide in-hours care and on-call services for a diverse range of obstetric and gynaecological...

  • Executive Culinary Specialist

    2 weeks ago

    Perth, Western Australia Dome Joondalup Full time

    Job Title: ChefJob Type: Full TimeIndustry: HospitalityAbout Us: Dome Joondalup is a unique community café experience with a rich history dating back to the mid-1980s. We take pride in our commitment to quality and customer satisfaction.Job Description:Key Responsibilities:Manage kitchen staff and work efficientlyTrain new kitchen staff and develop team...

  • Member Support Consultant Joondalup

    5 months ago

    Perth, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Joondalup

    5 months ago

    Perth, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Sales Consultant

    3 weeks ago

    Perth, Western Australia Country Road Group Full time

    About the RoleWe are seeking a highly motivated Sales Consultant to join our team at Mimco in Joondalup. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.Key ResponsibilitiesProvide an exceptional customer experience through great...

  • Team Member

    5 months ago

    Perth, Australia 7-Eleven Full time

    Do you love Slurpee’s and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at 7-Eleven. We are on the lookout for casual team members with Morning, Afternoon and Evening availability to join the team in the Joondalup Store. Being the face of your store, you will: - Delight your customers with service and...

  • Team Member

    5 months ago

    Perth, Australia 7-Eleven Full time

    Do you love Slurpee’s and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at 7-Eleven. We are on the lookout for casual team members with Morning and Afternoon Shifts at our Joondalup store. Being the face of your store, you will: - Delight your customers with service and store standards - Contribute to a...

  • Fashion Retail Sales Consultant

    3 days ago

    Perth, Western Australia Country Road Group Full time

    Mimco Part Time Sales Consultant Job in JoondalupAs a seasoned sales consultant, you will form strong connections with customers by delivering exceptional service and fostering a seamless shopping experience.Key Responsibilities:Prioritize customer satisfaction by providing personalized support and showcasing product knowledge effectively.Stay up-to-date...

  • Mimco Sales Consultant

    1 month ago

    Perth, Western Australia MIMCO Full time

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Consultant to join our team at Mimco in Joondalup, WA.Key ResponsibilitiesDeliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.Utilize tools available to stay up-to-date with the latest products and share knowledge with...

  • Sales Consultant

    3 weeks ago

    Perth, Western Australia Country Road Group Full time

    Mimco - Part Time Sales Consultant - Joondalup Edit - WAAs a Sales Consultant, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.Key Responsibilities:Provide an exceptional customer experience through great service, excellent product knowledge, and a seamless...

  • Full Time Customer Service

    2 months ago

    Perth, Australia Telstra Full time

    Employment TypePermanentClosing Date16 Oct 2024 11:59pmJob TitleFull Time Customer Service & Sales Consultant JOONDALUPJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Member Support Consultant

    3 weeks ago

    Perth, Australia Goodlife Health Clubs Full time

    30-Oct-2024 FLG/1828782 Perth - Northern Suburbs and Joondalup - Category: - Sales- Position Type: - Full Time- Application Close Date: - 29-Nov-2024**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate...

  • Member Support Consultant

    1 month ago

    Perth, Australia Goodlife Health Clubs Full time

    10-Oct-2024 FLG/1824967 Perth - Northern Suburbs and Joondalup - Category: - Sales- Position Type: - Full Time- Application Close Date: - 09-Nov-2024**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate...

  • Zone Manager

    4 weeks ago

    Perth, Western Australia MECCA Brands Pty Ltd Full time

    Lead Our Maxima Joondalup Store to SuccessWe're seeking a passionate and experienced Zone Manager to join our team at Maxima Joondalup in WA. As a key member of our leadership team, you'll be responsible for driving sales growth, leading a high-performing team, and delivering exceptional customer experiences.Key Responsibilities:Lead and develop a...

  • Physiotherapist - Joondalup Clinic

    3 weeks ago

    Perth, Western Australia Talent Quarter PTY Ltd Full time

    About the RoleTalent Quarter PTY Ltd is seeking a skilled Physiotherapist to join our team in the Joondalup and surrounding area.The CompanyWe are a company that values individualised solutions for our clients, providing them with the most up-to-date evidence-based practice.The RoleAs a Physiotherapist, you will be treating clients in our gym-based...

  • Educator - Joondalup

    1 month ago

    Perth, Western Australia Camp Australia Full time

    About the RoleWe are seeking a dedicated and enthusiastic Educator to join our team in Joondalup. As a key member of our team, you will be responsible for supervising and supporting a group of primary aged children, engaging in a fun, safe, and compliant program, and building meaningful relationships with children, families, and the school community.Key...