Teleguide Nursing Support Worker
4 weeks ago
Location: Ballarat Central, VIC, AU, 3350
**$29.57 per hour to $31.95 per hour depending on experience**
**About The Role**
This is a permanent Part Time Position 0.5 EFT working from an office in Ballarat.
The purpose of this position is to assist our most vulnerable patients, especially those with complex health issues, to remain healthier at home. In so doing, we aim to reduce avoidable hospitalisations and presentations to our Emergency Departments. The Teleguide Nursing Support Worker works alongside the Health Coaches to provide regular phone calls of support to patients and for conducting self-rated health checks that identify any deterioration in health or care needs.
**Key Responsibilities**
Positive patient, Caregiver and family satisfaction, experiences and outcomes.-
**Skills & Experience**
Experience in computer operation, administration, and customer service is essential- Experience in aged care, disability health, or emergency services and Call centre or Outgoing call experience will be highly regardedExcellent telephone manner and skills to generate a positive telephone experience for the patient in a controlled amount of timeCustomer service experience and skills with examples of engaging with a wide range of people in a nonjudgemental manner, accepting of patient lifestyle choiceWeb-based literacy in scheduling and coordinate appointment/meetings for patients and team membersMust have completed or be willing to obtain Mental Health First Aid as a requirement**Interested?**
if you wish to discuss the role prior to applying, contact Pheona** Griffith / Grampians Watch Team Leader**on **0409 351 067** for a confidential discussion.
**About Grampians Health**
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
**Culture & Benefits**
Flexible work arrangements and purchase leave opportunitie
- s Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holiday
- s Access to Staff Fitness programStaff rewards and recognition program
- s
**Ballarat Region**
**Diversity and Inclusion**
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
-
Teleguide Nursing Support Worker
4 weeks ago
Ballarat, Australia Ballarat Health Services Full timeBallarat Central, VIC, AU, 3350 **$29.57 per hour to $31.95 per hour depending on experience** **About The Role** This is a permanent Part Time Position 0.5 EFT working from an office in Ballarat. The purpose of this position is to assist our most vulnerable patients, especially those with complex health issues, to remain healthier at home. In so doing,...
-
Support Worker
4 weeks ago
Ballarat, Australia ASSISTAID NURSING SOLUTIONS PTY LTD Full time**Join Our Team as a Support Worker at AssistAid Nursing Solutions!** Are you passionate about making a difference in the lives of others? Do you have a heart for providing compassionate care and support? If so, we would love to hear from you! **Position**: Support Worker **Location**: Ballarat **Type**: Casual, Part-time, Full-time **About Us**: At...
-
Support Worker Opportunities
7 days ago
Ballarat, Victoria, Australia Melba Support Services Full timeJob OverviewWe are seeking Disability Support Workers to join our team in Ballarat. As a key member of our team, you will play a vital role in providing assistance to individuals with disabilities, promoting their independence, and enhancing their overall quality of life.Your primary responsibility will be to implement support plans based on the individual's...
-
Personal Care Worker
2 weeks ago
Ballarat, Australia Grampians Health Full timeLocation: Western Region | Ballarat Job type: Full time, Part time Organisation: Grampians Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 18828 **Personal Care Worker** **Central Allocations Unit - Nursing Support Unit** **Permanent - Part Time (minimum 40 - 80 hours per fortnight)** **IN38-IN39** *** **About...
-
Disability Support Worker
2 weeks ago
Ballarat, Australia Melba Support Services Full timeDescription - Join a leading not for profit in the disability support industry - A range of shifts and locations available - you choose what works for you - Full training and support provided About Us: For over 50 years Melba Support Services has been providing services to people with disability that focus on supporting people to dream big, embrace life and...
-
Disability Support Workers
1 week ago
Ballarat, Australia melba support services Full time**About Melba** This year will be Melba’s 50th anniversary of providing exceptional, uncompromising, truly individualised services to people with disabilities. We are renowned for placing the 1,400 people we support in the centre of everything we do. We operate throughout Victoria and we’re still growing. Our team comes in all shapes and sizes from all...
-
Ballarat, Australia Simply Helping Full timeCentral Highlands and Djerriwarrh - Online Professional Development - Rewarding Work Environment **CASUAL IN-HOME SUPPORT WORKERS WANTED** We are seeking interest for casual positions in the Central Highlands and Djerriwarrh areas; _Ballarat, Daylesford, Bacchus Marsh, Melton_ and surrounding suburbs. **WHO ARE SIMPLY HELPING?** Simply Helping Central...
-
Recovery Coach
3 days ago
Ballarat, Australia Recovery Plus Support Full timeRecovery Plus Support, an innovative presence in the Recovery Coaching space! Step forward now and become part of the driving force behind our mission to empower NDIS Participants towards recovery coaching that leads to a fulfilling life. This opportunity is your gateway to a mental health career where you can thrive through our professional Recovery...
-
Personal Care Worker
4 weeks ago
Ballarat, Australia St John of God Health Care Full timeYour role at St John of God Healthcare at Home We are seeking a Personal Care Worker to join our HAH services at Ballarat on a casual basis. Under the direction of the Nurse Manager/Registered Nurse, the Personal Care Assistant will provide personal care requirements to clients in their place of residence in the community and is responsible to the Nurse...
-
Support Worker
2 weeks ago
Ballarat, Victoria, Australia Calvary Health Care Full timeWendouree, VIC, Australia, 3355CasualClosing on: Feb 26 2025Calvary – SW CateringProgress with purpose at one of Australia's largest health care providersGet ahead with salary packaging, benefits and professional development in a supportive team environmentMake a real difference for our clients by ensuring the best food service possible.About The RoleAs a...
-
Disability Support Worker
2 days ago
Ballarat, Australia Nextt Group Pty Ltd Full time**Position Description** At Nextt, we are committed to delivering person-centered care to people living with disabilities. As a leading NDIS provider in Australia, we want to connect with highly committed disability support workers so we can deliver responsive and creative support to our clients in their everyday lives. We feel everyone deserves to get...
-
Disability Support Worker
2 weeks ago
Ballarat, Australia Aussie Life Care Full time**Aussie Life Care - Disability Support Worker** ALC is looking for enthusiastic passionate support workers that can be part of a great organization that can assist our participants to achieve their life goals and teach new skills. Come and be part of a great organization that really supports our support workers. We are currently looking at hiring support...
-
Disability Support Worker
2 days ago
Ballarat, Australia Nextt Group Pty Ltd Full time**Position Description** At Nextt, we are committed to delivering person-centered care to people living with disabilities. As a leading NDIS provider in Australia, we want to connect with highly committed disability support workers so we can deliver responsive and creative support to our clients in their everyday lives. We feel everyone deserves to get more...
-
Support Worker
2 days ago
Ballarat, Australia Elevo Care Full timeSupportive management with career progression - 24/7 roster including sleep overs and weekends (plus penalties) **Who we are** Our mission is our commitment to provide high quality, person-centred continuity supports to Participants, enabling them to continue to rise up and achieve their individual goals. Specialising in 24-hour disability programs for...
-
Disability Support Worker
4 weeks ago
Ballarat, Australia Working Angels Pty Full time**Support Worker** Working Angels is an ethical and fast-growing recruitment agency providing staff across Victoria Work locations : south Morang, Dooren, Epping, Mill park, Bundoora, Whittlesea, Mernda, Brunswick, Preston. We are seeking Support Workers to assist with the provision of high-quality exceptional care to a range of fantastic clients and...
-
Disability Support Worker
3 weeks ago
Ballarat, Australia Care Cube Full timeThis is an on-site role as a Disability Support Worker at Care Cube in Ballarat, VIC. As a Disability Support Worker, you will be responsible for providing assistance and support to individuals with disabilities in their daily activities. Your role will involve helping NDIS participants with personal care, household tasks, and community...
-
Support Worker/carer
1 week ago
Ballarat, Australia The CareSide Full time**Position: Support Worker** **Location: Ballarat East, Vic** **About Us**: The CareSide is experiencing exciting growth and is currently seeking a dedicated Support Worker/Carer for our operations in **Ballarat East,** VIC. As a national leader in Home Care Packages, The CareSide operates from our head office in Perth, Western Australia, with remote...
-
Disability Support Worker
3 weeks ago
Ballarat, Australia Care Cube Full timeThis is an on-site role as a Disability Support Worker at Care Cube in Ballarat, VIC. As a Disability Support Worker, you will be responsible for providing assistance and support to individuals with disabilities in their daily activities. Your role will involve helping NDIS participants with personal care, household tasks, and community...
-
Disability Support Worker
2 weeks ago
Ballarat, Australia Melbourne True Care Full timeMelbourne True care is seeking experienced Disability Support Workers to join the team, for our participant located Ballarat VIC. We are looking for competent healthcare workers who possess the right empathy, interpersonal skills, ethics, and work experience with participants living with challenging disabilities. You will get a full roster line. The roster...
-
Support Worker Opportunity
4 days ago
Ballarat, Victoria, Australia Cocoon S Full timePursue a fulfilling career as a Disability Support Worker at Cocoon SDA Care.Join our team of dedicated professionals who share our passion for delivering person-centred care and empowering individuals to achieve their goals.About Cocoon SDA CareWe pride ourselves on providing quality support staff to NDIS-registered providers, creating environments that...