IT Systems Analyst

3 weeks ago

Brisbane, Australia National Pump & Energy Full time

We are looking for an IT Guru to provide software support to our fun, friendly team

**About National Pump & Energy**:
We provide the benefits you expect from a leading national company, but what makes us different?

**Rewarding Work** - Being leaders in our industry, we offer a diverse fast-paced work environment

**Our Culture** - We offer the career opportunities of a large company with the tight knit family feel of a smaller team

**Loyalty** - We want to see you reach your potential and we would like to help you get there

**About Us**:
National Pump & Energy (NPE) are proud to be leaders in the provision of pump, power and water treatment solutions. As an industry leader our reputation has been built on products and services delivered by people who are passionate about quality, reliability, and attentiveness.

**Position Description**:
**Key Accountabilities**:
**About the Role**:
New Year, New Role Exciting opportunity to join our team as an IT Systems Analyst. In this role you will provide education, database management, report development, analysis and support for NPE’s business system - Insphire. These activities will be extended to other business systems and networks.

**Key Responsibilities**:

- Provide second line support for information technology issues and problems, in particular our Hire Management System (Insphire)
- Develop an educational program for new users or refreshers of the Insphire system
- Facilitate Insphire training for all relevant NPE users
- Lead and complete the development of reports, stationery and other outputs of the Hire Management System and Power BI / Zoho Dashboards / Crystal Reports, including ad-hoc requests
- Track and liaise with external stakeholders on outstanding or escalated Hire Management System matters
- Lead, develop and support projects which seek to integrate with the Hire Management System
- Provide general IT support, when required, across NPE platforms and systems, including the deployment, configuration and security of desktop and mobile computing devices and peripheral devices, troubleshoot desktop and notebook/tablet hardware, peripherals and equipment as necessary and software matters
- Assist in the documentation of ICT policies and procedures
- Assist with compilation and management of ICT asset registers
- Work collaboratively with the IT team and perform other duties as required

**Skills/ Selection Criteria (qualifications & experience)**:
**Essential**:

- Tertiary qualifications in Information Technology or significant technical knowledge of Information Technology
- Well-developed skills in Microsoft SQL Server & Microsoft products including Office 365
- Previous experience using Insphire Hire Management System or other ERP Systems (JD Edwards / Microsoft Dynamics / Baseplan etc)
- Experience with Power BI / Zoho Dashboards or other Reporting / Dashboard Systems
- Experience in writing / editing Crystal Reports

**Desirable**:

- Ability to support server related hardware including servers, SANs, firewalls, switches and other routing equipment.
- User / Computer and Group Policy Management in MS Active-Directory
- Experience with Linux Systems (Ubuntu / Red Hat etc.)
- Experience with Python Scripting
- Experience with Mircosoft Azure

**Further information**:
**Benefits**:
We believe in providing a great employee experience. Therefore, we invest in perks, benefits, and experiences to make the employee journey the best it can be. You will be offered the following benefits and more:

- Training & Development Opportunities
- Competitive Remuneration
- Opportunity to grow within the business and own what you do
- Complimentary Employee Assistance Program for staff and their family
- Great savings on Private Health Insurance + Gym Membership
- Generous discounts available on our online employee portal (Save $ at popular retailers including JB Hifi, Event Cinemas and many more)

Still curious about what makes NPE a great place to work? Get the inside scoop about** #LifeatNPE **from our team by checking out employee ratings on SEEK.

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