IT Technical Manager

1 month ago

Melbourne, Australia Education and Training Full time

Location: Melbourne | Southern Metropolitan

Job type: Part time / From 26/04/2023 - 20/12/2023

Organisation: Education and Training

**Salary**: Salary not specified

Occupation: Education and Training

Reference: 1338027

**Selection Criteria**:
SC1 Demonstrated experience and skills in coordinating ICT in a Primary School setting

SC2 Demonstrate excellent interpersonal and relationship management skills, including high-level verbal and written communication skills.

SC3 Demonstrated technical and troubleshooting expertise relevant to the roles and responsibilities

SC4 Demonstrated capacity to provide advice and support to management in respect to ICT

SC5 Demonstrated experience with the delivery of a school netbook program

SC6 Demonstrated capacity to develop procedures and guidelines relating to ICT

**Role**:
Attendance requirement for this position is 3.5 hours per week.

Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.

Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management.

The provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility. Staff management issues will be resolved with mínimal reference to senior management, although guidance will be required in more complex cases. Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations.

This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered. Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee¿s position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

**Responsibilities**:
**POSITION OBJECTIVES**
The objective of the ICT Technical Manager is to:
- Lead the ICT Team to ensure effective and responsive service delivery for all ICT-related services provided to the school.
- Innovate and expand The Schools ICT-related software, hardware, device management and service solutions in the spirit of continuous improvement to ensure our ICT provision to students and staff enables the School to optimally fulfil its vision.

**ABOUT THE ROLE**
As the ICT Technical Manager you will steward the ICT strategy and operations of the School. This will include:
**ICT strategy and leadership**
- Providing leadership, strategic and tactical direction to members of the ICT Team.
- Liaising closely with the Principal and Executive Leadership Team, in relation to aspects of ICT and its interrelationship with the School teaching and learning needs.
- Committing to continuous improvement by considering innovative opportunities to integrate new software, hardware, device management and service solutions in to the School ICT operations that enables the School to optimally fulfil its vision.
- Leading efficient and reliable change processes across the School for the implementation of and transition to new software, hardware, device management and service solutions.

**People and team management**
- Managing the performance of the ICT Team, including capacity-building of team members, to embed a productive and positive team culture committed to high-quality outcomes and continuous improvement.

**ICT day-to-day operations**
- Ensuring the day-to-day operations of the ICT Team are efficient and effective, that faults and service interruptions are responded to with a sense of urgency and that service delivery processes are in place to prioritise and manage workloads and work flows.
- Esta

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