Sps Representative

**Who are we?**

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next

We’re team FedEx - 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

**Our Values**

Our culture values empower us to deliver great results. With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

**What you’ll be working on**

Manage, plan and implement specialised logistics solutions and proactively monitor from start to finish. The ability to self-manage and display initiative when creating bespoke solutions is vital for success in this role.

Failsafe and Mission Critical deals with unique, complex and challenging movements. From ensuring human blood and donor organs get to patients on the operating table on time, to delivering highly sensitive or urgent freight for Government and commercial customers to their end point safely and securely.

Full time permanent roles with shifts available Monday to Friday, covering hours between 6.30am to 11pm predominantly with very occasional hours outside this. There is a need to occasionally cover public holidays on a roster system.
- Provide a high level of customer service to all internal and external stakeholders, which include customers, FedEx courier and depot staff and third-party contract hire
- Ensure critical freight is moved in the most efficient manner possible and all consignments are proactively monitored throughout their journey to the end point
- Strong attention to detail
- Book and coordinate external contract carriers as and when required

Post Code: 2020 | Mascot

**What you will bring to the team**:

- Exceptional written and verbal communication
- Previous experience with Microsoft Office (Word, Excel, Outlook, etc.)
- Positive “can do” approach
- Ability to think outside of the norm
- Flexible and adaptable to fast-changing and urgent priorities
- High level of emotional intelligence
- Previous industry experience in domestic operations would be ideal, but not essential
- Ability to work public holidays and unsocial hours

**What you can expect to get**

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects - we make sure you have everything you need to become anything you want to be.

Whether it’s professional courses or on-the-job learning. Leadership development or technical skills and training. Tutoring, coaching, or mentoring. The depth and breadth of learnings are boundless with free in-house training & development programs and paid tuition assistance
- Competitive base salary plus unsociability allowance
- Health & wellness, employee assistance, and rewards and recognition programs
- Special employee discounts on computers, electronics, health insurance, travel packages, and much more
- Based at Mascot, near good public transport links and great cafes

**Equal opportunities statement**

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

**Interested?**

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.

Please note that this position is a ‘Logistics Coordinator’ role, and the title of this role will be ‘SpS Representative-Failsafe’ in line with the global FedEx title structure.

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