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A03 Service Officer
4 weeks ago
**Job description**:
Our State Government client is currently seeking experienced Service Officers to join their busy team in Ipswich to start on 17th April 2023 through to 30th June 2023 with a possible extension.
The role:
As a Service Officer you will contribute to the proactive collection of debt in a high-volume inbound and outbound contact centre environment. You will provide an excellent customer experience whilst also showing empathy and resilience.
About you:
- Demonstrated customer service experience in a challenging and high demand environment
- Strong communication skills and the ability to build rapport with a diverse range of clients
- Excellent organisational skills and the ability to negotiate effectively in finalising debts
- Be self-motivated to achieve personal performance goals and also be driven to contribute to team goals
- Excellent computer skills and the ability to learn new systems
- Experience in a high-volume contact centre will be highly regarded
What is in it for you?
- Commencing 17th April 2023
- Excellent work environment, supportive team
- Training provided
- Attractive Hourly rate + Super
- Full time hours on a rotating roster between 8am and 6pm Monday to Saturday between 8am-6pm
- Ipswich location
If this sounds like the opportunity for you click APPLY to submit your resume now Interviews Commencing Immediately
Note: You may be required to provide evidence of your COVID-19 vaccination status.
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