Health Activations Coordinator

3 months ago

Sydney, Australia HCF Full time

HCF Group is a leading not-for-profit health fund who are committed to delivering exceptional services and improving the health and well-being of our members. As we embark on our 2030 business strategy, we recognise the critical role that our people play in achieving our goals and are seeking a passionate Health Activations Coordinator on a contract basis until the end of June 2025.

**About the role**

In this role, you will assist in the implementation and delivery of HCF Health activations aligned with our Health and Wellbeing Strategy. You will maintain relationships and liaise with third-party suppliers across Greater Sydney and interstate to deliver preventative screenings according to our strategy and contractual obligations. Additionally, you will support key Health and Wellbeing projects and participate in both internal and external stakeholder meetings.

Your responsibilities will include coordinating and assisting with the delivery of health activations for members, ensuring these initiatives align with HCF’s objectives and strategies. You will provide valuable input to enhance, expand, or rationalise health activations to ensure effective disease management and risk identification, ultimately assisting in the reduction of benefit outlay. Supporting Health & Wellbeing operations, you will ensure smooth and efficient processes are followed to meet service level agreements and handle complaints related to health activations.

You will also support frontline staff with member enquiries regarding current disease management programs and brief new frontline staff on these programs and other initiatives. Your role will extend to cooperating with HCF in activities to comply with WHS legislation, adopting safe work practices, and participating in health and safety activities.

**Essential Qualifications and Skills**:

- Health background, specifically in health promotion.
- The ability to travel across Greater Sydney and interstate as and when required.
- Project coordination experience.
- Seamless coordination with internal and external stakeholders.
- Strong organisational skills.
- Proficient in Excel.
- Excellent verbal and written communication skills.
- Clear customer focus.
- Ability to identify and streamline processes for greater production efficiencies.
- Ability to manage individual performance to ensure performance goals and standards are achieved; good team spirit.
- Takes personal accountability for responsibilities.
- Excellent attention to detail.

**Desirable Qualifications and Skills**:

- Understanding of the external operating and regulatory environment.
- Clear focus on the market in regard to members’ needs and expectations.
- Advanced presentation skills.
- MS Project skills.

We are looking for someone who is proactive, detail-oriented, and capable of working collaboratively in a team environment. If you are ready to contribute to a healthier future for our members, we would love to hear from you.

**Culture & Benefits**
- Purpose-driven passion _
At HCF, we’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
- Wellness and work-life balance_
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
- Collaboration and inclusivity_
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic
- Continuous learning and growth_
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

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