Food & Beverage Attendant

7 months ago


Melbourne, Australia 242 Exhibition Street Mlb Full time

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.

**_ Accor Hospitality Services is transforming the world of tomorrow by delivering the day-to-day hospitality needs of our bespoke Partners across Australia. Accor's vision of an Augmented Hospitality Experience that isn't confined by the walls of our hotels, is forged on our Heartist Culture, inspired by our hotels and by loyalty. We provide bespoke hospitality solutions that are Human centric, animated and inspiring and we a searching for inspiring Heartists to join our growing team._**

We are searching for incredible talent to join our **Workplace Services** team in the position of **Concierge Executive **based in Melbourne. Reporting to your Head Concierge - you will be focused on proactively greeting, welcoming and serving tenants and visitors to the building alongside supporting as required with tenant activation initiatives.

**Key duties of this role include, but are not limited to the following**:

- Focused on proactively greeting, welcoming and serving tenants and visitors to the asset;
- You will be a key source of knowledge for tenants and visitors about the asset and local precinct;
- Focus on providing services that add convenience, exclusivity, community and utility;
- The role will be based in the lobby area of the office building to which you are assigned. This involves both time at the Concierge desk and time roving throughout the Lobby (and building precinct) to proactively engage with tenants and visitors;
- You are the face of Accor to the building tenants and visitors and are key to representing our brand alongside that of our Client;
- Identify opportunities and ways to innovate the customer experience by reviewing feedback, interacting with tenants and identifying new trends;
- Adherance of best practice tools, participation in CX training with team, Heartist Engagement and quality assurance programs supporting your team with training where required;
- Embrace the Accor values and lead by example in demonstrating the spirit of the values in all actions and interactions.

**To be successful in this role you will**:

- A strong customer/hospitality/hotel background with demonstrated experience in delivering excemplary customer service;
- Written and verbal communication skills;
- A minimum 2 years experience in a customer experience role;
- Strong passion for people, curating experiences for others and in leading premium service delivery.

**What’s in it for you**:

- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor;
- Ability to really contribute and feel pride in knowing you have made a difference in the transformation and strategic growth of this growing division of Accor;
- Access to the market leading Heartist Program with exclusive discounts on travel, hotels, restaurants, bars and much much more;
- Access to Perk Box, an app based exlusive platform for our Heartists providing accesst to discounts such as movie tickets/shopping alongside wellness and mindfullness digital classes;
- Access to Accor Acadmie to assist in your development and growth for a career of limitless potential with Accor.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.



  • Melbourne, Australia Compass Group Australia Full time

    **Food and Beverage Attendant - Events** **$24.99 + Loading** - **Exciting National Gallery of Victoria Location**: - **Access to 100+ retail discounts**: - **Opportunity to learn new skills and progress your career within Compass Group**: - **Full-time, part-time, and casual positions available.** Restaurant Associates has an enviable track record,...


  • Melbourne, Australia Compass Group Full time

    Food and Beverage Attendant - Events $ + Loading Exciting National Gallery of Victoria Location Access to 100+ retail discounts Opportunity to learn new skills and progress your career within Compass Group Full-time, part-time, and casual positions available. Restaurant Associates has an enviable track record, working with some of the...


  • Melbourne, Australia MANTRA GROUP LIMITED Full time

    Mantra Tullamarine Hotel is a modern 4.5 star property, conveniently located a short five minute drive from Melbourne Airport. Mantra Tullamarine provides 277 spacious, contemporary accommodation options including deluxe, executive and premier studios. With six state of the art meeting rooms, two large function rooms, and on-site 140 seat restaurant,...


  • Melbourne, Australia Mövenpick Hotel Melbourne On Spencer Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Melbourne, Australia Accor Apartments & Realty Full time

    Located in Melbourne’s CBD, right around the corner from the food-lined streets of China Town, you will find Mantra on Russell. The property offers self-contained apartment-style hotel rooms, one and two bedroom apartments. Mantra on Russell is also home to an on-site restaurant, Home Kitchen & Bar for guests to enjoy gastronomy delights that Melbourne...


  • Melbourne, Australia AccorHotel Full time

    **Company Description** Ibis Melbourne Hotel & Apartments is looking for Food & Beverage Attendants to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets. - Creating...


  • Melbourne, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024290837 **Location**: Melbourne, Victoria Stamford Plaza Melbourne has an exciting opportunity available for a passionate and dedicated Food & Beverage Attendant to join our team. Full time position Rotating shifts across 7 days a week Supportive team In addition to the above, other duties of this position include: Preparing and serving a...


  • Melbourne, Australia Hilton Full time

    Food and Beverage Attendant Located in the heart of Melbourne's central business district, steps from the arts and entertainment district, DoubleTree by Hilton Melbourne - Flinders Street is an ideal base for travellers. At DoubleTree our essence is “Feel Good Moments” and your position as Food & Beverage Attendant will ensure that all of our guests...


  • Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23196966 **Job Category** Food and Beverage & Culinary **Location** Four Points by Sheraton Melbourne Docklands, 443 Docklands Drive, Melbourne, VICTORIA, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Four Points by Sheraton Melbourne Docklands **is seeking...


  • Melbourne, Australia The Colonial Hotel Full time

    **Food and Beverage Attendants** **Melbourne CBD, THE COLONIAL HOTEL** **Waiting & Bar Staff (Hospitality)** **Casual/ Part Time** We are looking for Food and Beverage Attendants. This person must be reliable, hardworking, and passionate about maintaining a consistently high standard of service. We look forward to welcoming someone with a positive...


  • Melbourne, Australia Batman's Hill on Collins Full time

    Batman's Hill on Collins is a beautiful 4 start hotel opposite Southern Cross Station in Melbourne's CBD. We are looking for enthusiastic part-time Food and Beverage Attendants to join our team. As part of your employment with us, we provide training in conference and events, our restaurant bar and room service. We believe in providing mentoring and career...


  • Melbourne, Australia Hyatt Corporation Full time

    Food & Beverage Attendant Hyatt Centric Hyatt Centric Melbourne AU - VI - MelbourneBars/Restaurants/OutletsHourly/Entry Level EmployeePart-timeReq ID: MEL002927Local Summary Hyatt Centric Melbourne  Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover...


  • Melbourne, Australia Batman's Hill on Collins Full time

    Batman's Hill on Collins is a beautiful 4 start hotel opposite Southern Cross Station in Melbourne's CBD. We are looking for enthusiastic part-time Food and Beverage Attendants to join our team. As part of your employment with us, we provide training in conference and events, our restaurant and bar, room service and gaming. We believe in providing...


  • East Melbourne, Australia Accor Apartments & Realty Full time

    Mantra on Jolimont is located in the heart of Melbourne’s sporting and entertainment precinct, with the MCG, Rod Laver Arena, AAMI Park and Hisense Arena all within walking distance. The property is a compact 8-level building offering a range of accommodations, including studio, one and two bedroom apartments, onsite dining at Boundary Line Bar & Kitchen...


  • Melbourne, Australia Westin Hotels & Resorts Full time

    **Job Description**: **Job Number** 23158234 **Job Category** Food and Beverage & Culinary **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SCOPE** Responsible for the service of Food & Beverage in a...


  • Melbourne, Australia Compass Group Full time

    VIC - F&B Attendant $ (Incl Casual loading) Above award hourly rate. Genuine flexibility – choose your own shifts and create your own roster. Premium corporate environment. Variety of working in this multi-site role. Our team members nourish the bodies and minds of thousands of people every day, through food and support services focused on...


  • Melbourne, Australia Hyatt Centric Melbourne Full time

    Summary **Hyatt Centric Melbourne** Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene. Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel...


  • Melbourne, Australia Accor Apartments & Realty Full time

    Located in the heart of Melbourne CBD, Mantra on Little Bourke, offers a mix of self-contained executive studios, one and two bedroom apartments as well as quality craft brews, wines and gastropub style food at Alibi Kitchen and Bar. With its central location, you will be spoilt for choice for things to do in your free time with restaurants, café-filled...


  • Melbourne, Australia Hyatt Centric Melbourne Full time

    Summary **Hyatt Centric Melbourne** Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene. Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel...


  • Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 24025092 **Job Category** Food and Beverage & Culinary **Location** Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Courtyard by Marriott** offers a refreshing environment that helps...