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Telstra Retail: Customer Service

4 months ago

Brunswick, Australia Telstra Full time

Employment Type

Permanent

Closing Date

23 Apr 2024 11:59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

**Job Description**:

- Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
- Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you’d like to know a little more, here’s something we prepared earlier:
- Life at TelstraWe offer the perkiest of perks.

When it comes to rewarding our people, we’ve got so much to be excited about. Some of these include:
- 30% off Telstra services-
- Exclusive discounts and offers across 240 brands and partners-
- A flexible, inclusive approach to parental leave - do it your way-
- Unlimited access to 17000 learning programs - something for everyone-
- Monthly performance rewards and recognition programs-
- There’s more- Benefits Your Way - TelstraWe’re hiring.- Locations: we are currently hiring across:- BRUNSWICK
- CRAIGIEBURN
- DONCASTER
- THE PINES
- EPPING
- GREENSBOROUGH
- PLENTY VALLEY
- NORTHLAND-
- Casual, Part Time
- and Full-Time roles available-
- Store hours vary - please check out- Find us - Telstra- Is it you we’re looking for?

We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:
- The ability to easily build a connection with a variety of new and existing customers-
- An appetite to quickly develop customised solutions for customers-
- A drive to reach (and exceed) sales targets and KPIs-
- The hunger to learn and grow within the role (and beyond)-
- A positive and resilient approach to customer service within a busy environment-
- Experience in a customer-facing role- Retail Opportunities at Telstra- When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, _and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive._
- We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process._