Customer Service Consultant

3 weeks ago


Regency Park, Australia Stone Recruitment Full time

Our client is a leading provider of healthcare equipment and supportive technologies, who are dominating the market with their innovative products and exceptional service. With a commitment to improving the lives of their customers, they are dedicated to delivering high-quality solutions that meet the evolving needs of the healthcare industry.

We are seeking two new team members for the customer service team based at the state head office in Regency Park. Both roles are permanent, full-time positions, and aim to provide the best possible service to customers so that the business maintains its position as a market leading organisation. Responsibilities will be varied, including:

- Providing answers and advice on general enquiries
- Assisting Sales Representatives with quotes and sales
- Identify and contribute to continuous quality improvement
- Promptly communicate progress of orders to customers
- Process quotes, orders and invoices
- Maintain product knowledge through attending product training
- Assist with general administration
- Ideally have a background in a customer service role within a technical, product-based environment
- Effective communication skills, both verbal and written
- Strong attention to detail
- Possess a positive, and customer focused attitude
- A team player that can add value in a dynamic business culture

This is an opportunity to work for a business that believe their people are their greatest asset, and are committed to providing a supportive and collaborative work environment. Detailed product training will be provided to ensure you are setup for success. Join their team and take the next step in your career today.



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