Bar Manager

2 weeks ago

Melbourne, Australia Coburg RSL Sub-Branch Full time

Coburg RSL Sub-Branch

Work for and lead our hospitality team at the Coburg RSL, a thriving community club, and one of Victoria's oldest traditional RSL clubs.

Employer Summary:
Coburg RSL is one of the oldest RSL clubs in Victoria. We have clubrooms on Sydney Road in Coburg that consist of two large bar / function areas anchored by a U-Shaped bar and a beer garden. We are open five days a week and have live bands most weekends. We have a small domestic style kitchen currently operated part time by a separate company under our Food Licence and available for use when functions booked. We also have two full sized snooker tables and a meeting space accessible by stairs. What makes the Coburg RSL stand out from other similar sub-branch RSL clubs is that we are a traditional RSL and we do not have poker machines - we focus on memberships and community support to deliver our services and welfare programs.

Another notable difference to this usual bar manager role is that the club is administered by a committee - with our President being functional lead and supported by the executive. The bar manager oversees all functions and operations related to our customer service from the bar and venue management - however, the role is reportable to and answerable to hierarchy of the club executive and committee by extension.

The Coburg RSL has developed a reputation in the last few years for offering a large variety of craft beers, both via packaging and via our taps. We have established contacts within the craft brewing industry already, but as a key responsibility of the position is ordering stock, the club would like to see these relationships continue and develop further, so experience and knowledge of craft beers, or a willingness to learn more in this field would be desirable.

Our hours of operation are as follows:
Wednesday: 5:00pm-Late
Thursday: 5:00pm-Late
Friday: 5:00pm-Late
Saturday 1:00-7:00pm with later hours dependent on function bookings or ticketed events
Sunday: 1:00-7:00pm with later hours dependent on function bookings or ticketed events Function or event bookings may also occur outside of these times.

Role Summary:
The Bar Manager is responsible for overseeing the day-to-day operations in the bar including:

- Staff management and rostering,
- Customer service and beverage/bar sales,
- Staff training and supervision,
- Liquor licence compliance,
- Stock ordering and planning,
- Cleanliness of bar and patron areas to requirements of venue and regulations,
- Tidiness of venue facilities,
- Venue management including responding to & arranging event and function bookings,
- Set up and reset of rooms to ensure fit for use.

Hours/Times/Wages

The Coburg RSL is advertising this role as a full-time position, with rostered time of 38hrs per week. This would include shifts during most opening hours, plus onsite attendance during non-operation hours to clean tap lines, receive stock deliveries, and other necessary management and organisational duties. As such, the position would likely best suit someone who lives convenient to the venue or is happy to travel to the venue for short periods outside of operating hours.

Key Duties of Bar Manager

Preparation of rosters for standard opening and event/function hours. This may include liaising with the Club President and/or committee with regards to certain venue events.

Operating the bar when on shift and undertaking end of shift actions such as till reconciliation and venue closure.

Training of staff: including opening and closing procedures, till/point-of-sale function, general bar operations, location of key documentation and understanding of red line procedures pertaining to licencing regulations.

Training of committee and other volunteers as per Committee request.

Management of stock control including rotation of stock and stocktaking - allowing for orders to be placed with suppliers. Moving of new stock to cool room/stores as required.

Maintain and ensure maintained the overall cleanliness and tidiness of the bar & beer garden, service areas, surfaces, displays, glassware and tables.

Check equipment and facilities for maintenance, replacement and upgrading. Maintains logs and work with Executive for any external party engagement.

Ensure club related signage is up to date - including price board for tap beers & Liquor Licence requirements, preparation for ‘Members Draw Prize’, ‘Chase the Joker’ and other related club activities.

Respond to requests for venue and event/function bookings - including diarising all bookings.

Ensure set up & reset for events/functions is completed.

Plan improved work procedures/operations for discussion and agreement with Executive (prior to implementation).

Make recommendations to Executive on staff including training requirements and staffing levels.

Documentation & follow up of any incidents with the Executive.

Assist with ancillary tasks associated with bar and venue operations.

Role Requirements

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