Donations Officer

Posted: 30/11/2023

Closing Date: 30/12/2023

**Job Type**: Permanent Part-Time

Location: Hobart, Southern Tasmania TAS

Job Category: Accounting,Community Services and Development

**A little about us**:
EverAbility Group have a long and proud history of providing services for people with disabilities across Western Australia and Tasmania. Together, our team of over 200 staff and 300 volunteers support our growing group of diverse services. This opens up a world of possibilities for our clients - and also opens up a host of career opportunities for you

Our growing family of services at EverAbility Group include:
**VisAbility** - our specialised service supporting people with blindness or vision impairment.

**Guide Dogs WA and Guide Dogs Tasmania** - our iconic service raising and training life changing assistance dogs.

**Kites Children’s Therapy** - our early intervention support, advice and solutions service transforming the lives of children and their families living with disability or developmental challenges.

**Perron Place** - our innovative and collaborative community centre.

The Donations Officer is an important role within the team, responsible for ensuring that all donors are appropriately acknowledged and thanked in a timely manner and all fundraising income is recorded and reported against in line with best practice standards.

An excellent opportunity to join an evolving team, within an organisation committed to professional development. Feel rewarded by purpose in your work as you help people living with low or no vision, disability or illness to achieve independence and inclusion.

Reporting to the Program Manager Fundraising, the Donations Officer, provides all administrative and database support in relation to efficiently and accurately recording, acknowledging, banking and reporting against all incoming donations for Guide Dogs Tasmania and VisAbility.

**Key responsibilities and accountabilities**
- Process and record all incoming donor donations (including, but not limited to, on-line, bank transfers, via phone and hard copy as well as community engagement and fundraising events etc) and Collection Dog funds and accurately record in the database.
- Record future pledged income and initiate communications to realise pledged income.
- Raise donation invoices as and when required.
- Ensure consistency and high-quality in relation to issuing donor acknowledgment letters and tax receipts.
- Support the Senior Community Engagement Coordinator with issuing invoices for any community engagement visits and/or speaker events.
- Ensure that donations are acknowledged in-line with the Stewardship Framework.
- Report against activity i.e. number of donations received and from particular sources (i.e. Collection Dog program, specific events etc) as an when required for the Program Manager Fundraising and Senior Manager Fundraising.
- Maintain and update the integrity and accuracy of the database in relation to all incoming donations, future pledges and donation invoices.
- Maintain data security protocols to protect sensitive donor information.
- Ensure compliance with data protection and privacy regulations.

**Desired Skills and Experience**:
**Skills and attributes required**
- Proven experience in donation processing and database administration, preferably in a not-for-profit or similar organization.
- Strong understanding of data security.
- Excellent communication skills to provide support and guidance to staff.
- Knowledge of data protection and privacy regulations.
- Proficiency in data reporting and analysis.
- National Police Clearance
- NDIS Check

**Benefit**

In return, you will be rewarded with:

- Three additional days of paid leave as a gift to you over the Christmas / New Year period
- Ongoing professional development and training
- Employee Assistance Program offering external counselling and support services to you and your family.
- NFP salary packaging options - use some of your salary for everyday expenses before income tax; meaning you can increase your take-home pay
- Work within a friendly and supportive team who are passionate about what they do.
- Dogs in the office every day

**How to apply?**

We encourage people with disability and of Aboriginal and Torres Strait Islander background to apply. Everyone is welcome, as we are an inclusive and diverse workplace.