Assistant Service Leader

4 weeks ago

Melbourne, Australia Yooralla Full time

**Job no**: 494249

**Work type**: Full - Time (T&A)

**Location**: Southern Melbourne

**Categories**: Disability Support Worker, Instructor

Position Description

**Assistant Service Leader**

**Division**:Community Hub, Community Services
**Location**:Melbourne
**Type**: Full Time Position
**Job reference**: 494249

**About us**

At Yooralla, we believe that exceptional customer service starts with employees who love what they do. Our people are committed to supporting people with disabilities to live the life they choose and obtaining the best possible outcomes for our customers. We have played an active role in improving public awareness and progressing the nature of disability support in Australia for 100 years.

**About the Role**

Yooralla’s Community Services is seeking a passionate, experienced and dedicated individual to join their friendly and supportive team. You will be responsible for assisting the Service Leader with all day to day operations of the Noble Park Community Hub, ensuring quality outcomes.

This role includes administration and involves leading a staff team, facilitating programs and providing direct care. You will be required to be involved in developing Customer Support Plans, Program Goal recording, and audits of customer files. You will also be responsible for completing OH&S checks and other general administrative tasks as directed by your line manager.

**About You**

If you are passionate about supporting customers to manage their own lifestyles and live the life they choose and ideally you have experience with supporting individuals to meet their goals, we would like to hear from you. To be successful in this role, you will need:

- Clear and effective communications skills
- Attention to detail and accuracy in record management
- Initiative and self-motivation
- A positive and professional approach
- Flexibility and availability is essential in this role, with the ability to work a variety of shifts; morning, day, afternoon, evening and weekends
- Relevant qualifications are highly desirable, however, someone with the right attitude and willingness to learn will be considered.
- Experience in leading a team, employee supervision and support
- Demonstrated experience in working with complex clients and complex family structures

**Working with Yooralla**

We employ individuals dedicated to providing quality, sustainable and flexible services, that uphold human rights and create opportunities, empowering individuals to live the life they choose. Yooralla has a long history of working to build a world where people with disability are equal citizens.

**We offer**
- An attractive remuneration package with excellent tax benefits
- The opportunity to have a positive impact on peoples’ lives
- Comprehensive three day induction program
- Flexible working hours
- A rewarding career in a growing service sector
- Ongoing training, support and development
- A great, supportive team environment

**Requirements**:

- Cover Letter & Resume
- Current Certificate for First Aid (HLTAID003) & Cardiopulmonary Resuscitation (HLTAID001)
- Evidence of eligibility to work within Australia (Australian Passport/Australian Birth Certificate/ Australian Citizenship Certificate or International Passport & Visa)
- A copy of your Working with Children Check (WWCC) (Employer)
- A current Australian driver’s licence
- Ability to obtain a NDIS Worker Screening Check clearance prior to your commencement.
- A '_**_certified copy_**_' is a copy of an original document that has been authorised (or stamped) as being a true _**_copy_**_ of an original._

Shortlisted applicants will be contacted, invited to an interview or an information session where you will learn more about the role you can play a part in making a positive impact on peoples’ lives.

**Advertised**: 10 Mar 2023 AUS Eastern Daylight Time
**Applications close**: 31 Mar 2023 AUS Eastern Daylight Time

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