Home Care Manager

4 weeks ago

Cabramatta, Australia 3262 Hume Highway Full time

12 months contract with a view to permanent full-time
- Monday - Friday with some on-call as required
- Great opportunity to work within a fast growing organisation, build your own team, and drive innovation and best practice in home care.

**THE COMPANY**

ACI Home Care is an approved provider of home care services to older people who receive support through the Commonwealth Government’s Home Care Package (HCP) program, and carers who receive respite and emergency care through Carers Gateway.

We support clients to retain dignity, independence and positive wellbeing through the provision of individualised personal care and domestic assistance, leisure and social activities, clinical and nursing care and meal preparation and nutrition. We also assist clients to access allied health services, specialised equipment and home modifications. We place the client at the heart of everything we do and provide services with compassion and competency.

ACI Home Care operates throughout South West and Western Sydney. We strongly value the principles of diversity and inclusion and support a large client base from culturally and linguistically diverse communities. Facilities include a respite house, day care centre and activity hub, and accessible minibus.

**THE ROLE**

ACI Home Care has recently received approved provider status and is looking for an experienced Home Care Manager (Clinical Lead) who has the energy, experience and leadership capabilities to drive the strategic and operational direction of the business, whilst coaching and mentoring the team through a projected period of growth.

The Home Care Manager (Clinical Lead) accountabilities include:

- Lead and grow a financially viable service with a focus on quality care for our clients.
- Provide oversight of home care services, including the delivery of nursing and personal care, community and social support, assistance with daily living, and other services in line with Schedule 3 of the Quality Care Principles.
- Ensure the safe and effective delivery of services that are compliant with the Home Care Package program operational guidelines, aged care legislation and clinical standards.
- Provide leadership, coaching and guidance to a multidisciplinary team of community based nurses, care coordinators, rostering officers and agency staff, and embed clinical excellence and continuous improvement within the team. Nurture a positive and accountable team culture.
- Monitor and manage client experience and satisfaction.
- Lead regular staff meetings and Chair the monthly Senior Management Team meeting.
- Track and report key program and financial data to the Managing Director.

**ABOUT YOU**
- Proven team leadership skills and a sound understanding of clinical governance, Home Care Packages, Aged Care Quality Standards and consumer rights.
- Experience in the assessment, planning and management of care for older clients or patients, including contemporary clinical nursing skills such as geriatric care, catheterization, continence management, skin integrity and wound management, pain management, delirium management, dementia, palliative care and other skills relevant to the care of older people.
- Financial literacy with experience in budget management and financial reporting
- Demonstrated ability to meet KPIs and financial targets
- IT skills and demonstrated experience in client or patient management software
- Ability to work autonomously with mínimal supervision
- Willingness to be flexible according to the needs of the clients and service. This includes initially supporting the team with clinical assessments and reviews, working between the office and community based locations, and managing emergency out-of-hours situations as they arise.
- Current NSW Driver’s license and comprehensive insurance

**Please send your CV, cover letter and response to the selection criteria questions below to service**

**SELECTION CRITERIA QUESTIONS**
- Detail how your managerial experience will inform the delivery of Home Care Package services.
- Demonstrate how your clinical experience will inform the provision of best-practice nursing and clinical care.
- What is your understanding of the Aged Care Act and Aged Care Quality Standards?
- What is your experience in budget management and financial reporting, including Home Care Package management, if applicable.
- Please describe your managerial style and how you motivate a team to meet business objectives?
- Please describe your level of computer literacy, including your experience using client/patient management systems to monitor client/patient progress and report on service outcomes.

FRE123
- Job Classification- Jobs Classification -> Management and Administration -> Business Manager- Job Location (Area or Region)- Job Location ( Area or Region ) -> Australia -> NSW -> Sydney -> South West & M5 Corridor- Job Type- Job Type -> Permanent -> Full Time- Business Type- Home Care Provider- Job Title- Home Care Manager (Cli

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