Export Coordinator
4 months ago
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Who we are?
With a team of over 6,000 passionate individuals, Light and Wonder is at the forefront of innovation in the gaming industry. Our three unique businesses units work seamlessly together to build cutting-edge technology, develop jaw-dropping digital gaming content, and support the success of iconic casinos, operators, and online gaming providers across the globe. We have a fantastic opportunity for a full time Export Coordinator within the Logistics team in Sydney.
Job Summary:
The focus of the role is to provide a high level of customer service and process documentation for export freight for clients in accordance with current legislation and company policies. Ideally tertiary qualified, with a background within the manufacturing export industries.
Duties and Responsibilities:
- Coordinating, reviewing and ensuring the accurate and timely completion of export shipping documentation including commercial invoices, packing declarations, Shippers Letter of Instruction (SLI), certificates of origin, quarantine permits etc.- As part of the logistics team, Identify and resolve all import / export issues.- Updating shipping information in our ERP system.- Monitor and track all shipping costs.- Communicate with a variety of stakeholders including major customers, overseas suppliers, custom brokers, freight forwarders and internal stakeholders- Build strong and lasting relationships with customers and provide second-to-none customer service- To perform Data Entry, Job Creation, Billing, General administration or any Ad hoc duties/tasks assigned- Ensure consistent Customer satisfaction by providing effective and efficient responses to customer inquiries, addressing issues, and resolving concerns promptly- Take full responsibility and end-to-end ownership of customer Logistics and customer issues- Ability to review purchase orders and shipment contents before releasing them from our contracted facility.
Knowledge, Skills and Abilities:
- A strong background in international trade or logistics with other relevant qualifications together with previous experience in a similar role.- Excellent organisation and multitasking skills within their workspace as well as computer savvy- Previous scheduling experience withing the transport industry.- Sound knowledge of quality procedures in a regulated industry is required.- Experience working with ERP systems is highly advantageous.- Excellent communication skills.- Ability to generate reports and create visibility across logistics and distribution for internal teams.- Open C Class driver’s license and reliable transport.- Be innovative and develop continuous improvement initiatives to drive costs down.- Planning and organisational skills
Experience, Education and Qualification:
- At least 2 Experience in Freight, Logistics and Distribution within a highly regulated industry is required.- Energetic, motivated, highly organised and have a high attention to detail.- Ability to work autonomously as well as part of a team.- An ability to work under pressure and to deadlines.- Have strong analytical and problem-solving skills.- Outstanding written, personal and communication skills.- Strong computer literacy across MS Office Suite (Word, Excel, Power Point and Outlook).- Proficiency in logistics software and systems- Must have full working rights in Australia._
Workplace Health & Safety:
- Actively co-operate and comply with the company’s WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace- Ensure compliance with safe work practices- Ensure not to put self and others at risk- Use and maintain equipment properly and ensure that the work area is free of hazards- Report all incidents, injuries and near misses- Report any hazard or accident to the supervisor or manager as soon as it becomes apparent- Advise your manager if you do not believe you have the skills, training or equipment to safely perform your duties
Why Join Us?- Exceptional Talent: Join forces with some of the brightest minds in the industry and unleash your full potential.- Global Impact: Be part of a truly global team and make your mark on the gaming landscape worldwide.- Innovative Culture: Innovation is in our DNA. Join a team that thrives on pushing boundaries, embracing new technologies, and redefining what's possible in gaming.- Endless Opportunities: Whether you're a seasoned industry professional or just starting your career, Light & Wonder offers endless opportunities for growth, development, and advancement. With a wide range of roles and career paths available, the possibilities are limitless.- Positive Impact: Beyond creating unforgettable gaming experiences, Light & Wonder is committed to