Technical Support Executive

3 weeks ago

Hoppers Crossing, Australia MY GEEKS Full time

Job Title: Technical Support Engineer

**Responsibilities**:

- Troubleshoot and resolve technical issues related to software and hardware products
- Diagnose and resolve network issues
- Escalate complex technical issues to appropriate teams
- Collaborate with cross-functional teams to provide solutions to technical issues
- Maintain documentation of technical issues and resolutions
- Provide training to customers as needed

**Requirements**:

- Bachelor's degree in Computer Science or related field
- 2+ years of experience in technical support or related field
- Excellent problem-solving skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of programming languages is a plus

**Job Types**: Part-time, Subcontract, Casual
Part-time hours: 20 per week

**Salary**: $20.33 - $30.00 per hour

**Benefits**:

- Work from home

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission

Ability to commute/relocate:

- Hoppers Crossing VIC 3029: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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