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Administration Officer
3 weeks ago
The Role
An opportunity has become available for casual Administration Officers (Adult Outpatient Department) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.
You will
- Provide excellent customer focus in a friendly and helpful manner to all stakeholders
- Proficiently complete functions associated with updating patient demographics in Hospital Base Client Information System and appointment bookings on Enterprise Scheduling Management
- Ensure all patient enquiries including messages, bookings and appointment change requests are processed quickly and accurately
- Consult with patients to obtain correct details for completion of patient registrations and appointment scheduling
About you
**To be successful in this position you will require**:
- While not mandatory, a relevant qualification and/or experience with computer databases such as Hospital Base Client Information System, Enterprise Scheduling Management, Referral Management System as well as knowledge of the medical terminology in a health care setting would be well regarded
- Evidence of vaccination and remain vaccinated against - Measles, Mumps, Rubella, Varicella (Chicken Pox), Pertussis (Whooping Cough) and Hepatitis B
- Tuberculosis screening, to identify if the tuberculosis vaccination may be required
- Declaration of serious discipline history must be disclosed
- Criminal History Screening will be required for new employees (GCH will cover cost)
**Benefits**:
- Flexible work options
- Career Development
- Salary Packaging
- Modern Facilities
- Diverse Work Culture
- Research Opportunities
- 12.75% super
Salary
- Casual
- Base salary ranging from $46.35 - $51.54 per hour
About Us
Adult Outpatients is one department operating across two hospital sites (Robina and Gold Coast University Hospital). We provide ambulatory care to patients in a hospital setting encompassing multiple medical specialties.
About Gold Coast Health
- Nationally and internationally recognised location for innovative medical research and health care
- Annual operating budget exceeding $1.5 billion
- More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
- Secondary and tertiary health services across more than 20 facilities
- Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
- A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
- Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong
How to Apply
Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.
**Job Ad reference**: GC540525
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