Product Manager

2 months ago

Sydney, Australia My NRMA Full time

**Company Description**
We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges, car rentals, and harbour transport and ocean cruising we are striving to make a difference that contributes to a brighter shared future for all Australians.

Forget what you thought you knew about the NRMA - take a look on the inside and you’ll discover that life with us is more than just a job - it’s your chance to make a difference together.

In this exciting career opportunity you will act as the guardian of the customer experience on the NRMA EV network and will engage with all parties to ensure that we deliver the best possible experience for all users of the charging network. You will also be responsible for proposing and driving initiatives in consultation with the broader NRMA to increase member take up and improve customer NPS.

**What You'll Do**
- Engage with the business to ensure the best possible customer EV charging experience
- Own the overall NPS on behalf of the Energy team and work with the team to identify opportunities to improve the NPS
- Develop and provide reporting to monitor the customer interactions and experience
- Manage the definition of requirements for the new Tap & Go functionality and support business process changes
- Provides concepts, plans and research to the Senior Leadership Team to promote or develop products and services
- Assist with creation of bids, tenders, and new business submissions

**What You'll Bring**
- 3 to 5 years previous relevant product management experience in EV, electrical or telecommunications infrastructure or services
- Highly analytical with strong stakeholder management skills
- Advanced written and speaking communication skills
- Professional attitude and exceptional interpersonal skills
- Proven time management and organisational skills, with the ability to manage multiple deliverables with tight deadlines
- Must be tech savvy with business process engineering skills

**What's in it for you?**

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.
- Progressive flexibility and well-being benefits to balance all of life's priorities
- Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- Discounts on all NRMA insurance products including car, home & travel
- Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.
- We made the 2022 AFR Boss Best Places to Work List
- Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
- Certified as a Family Inclusive Workplace
- Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.
- Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes._

  • Product Management Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Product-Consumer-Core Resi Full time

    About UsAt Product-Consumer-Core Resi, we are shaping the future of property solutions for Australians and beyond. Our team is passionate about delivering exceptional experiences that drive customer satisfaction.Salary: $120,000 - $150,000 per annumAbout the RoleWe are seeking an experienced Product Owner to join our Core Web squad in Sydney. As a key member...

  • Technical Product Manager

    1 month ago

    Sydney, Australia Product-MrktFound-Group Services Full time

    Domain shines a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data. Changing the way people engage with property requires a team of diverse thinkers. Our identity team is transforming the way we handle Identity to improve the customer experience, enable...

  • Product Development Senior CAD Technician

    3 weeks ago

    Sydney, New South Wales, Australia Product Development Full time

    Company OverviewMetricon Homes is a leading multi-award-winning new home builder, committed to delivering quality, service, and award-winning living solutions for Australian families. With a strong focus on innovation and customer satisfaction, Metricon has established itself as Australia's number 1 home builder.SalaryWe are offering a competitive salary of...

  • Revit Technician for Product Development

    1 month ago

    Sydney, New South Wales, Australia Product Development Full time

    About UsMetricon Homes is a leading new home builder committed to delivering quality, service, and award-winning living solutions for Australian families.We are seeking an experienced BIM Senior Revit Technician to join our Product Development team based in one of our Metricon Head Offices: Gold Coast, Melbourne, Sydney, or Adelaide. This national role will...

  • Dedicated BIM Senior Technical Specialist for Product Development

    4 weeks ago

    Sydney, New South Wales, Australia Product Development Full time

    About the RoleWe are seeking a highly skilled and experienced BIM Senior Revit Technician to join our Product Development team in our Baulkham Hills Office.Job SummaryThis is a national role, reporting to the National Product Commercialisation Manager. Your responsibilities will include:Providing REVIT support to drafting personnel across the Metricon...

  • Strategic Identity Product Leader

    1 month ago

    Sydney, New South Wales, Australia Product-MrktFound-Group Services Full time

    OverviewWe're simplifying the property journey for all involved, driven by expertise and exclusive data.About UsOur company transforms the way people engage with property, requiring diverse thinkers to shape the future of our Identity platform.Your RoleYou'll play a critical role in shaping seamless, secure, and scalable solutions across our ecosystem as a...

  • Product Consumer Experience Lead

    4 weeks ago

    Sydney, New South Wales, Australia Product-Consumer-Core Resi Full time

    Unlock Career Growth at Product-Consumer-Core ResiWe're seeking a seasoned Product Owner to spearhead consumer experience optimization on our Domain website.Key Responsibilities:Translate product vision into actionable plans and detailed requirements.Collaborate with cross-functional teams to build seamless, integrated experiences.Partner with SEO and...

  • Product Owner

    4 weeks ago

    Sydney, New South Wales, Australia Product-Consumer-Core Resi Full time

    We're looking for a highly skilled Product Owner to join our Core Web squad in Sydney. This is a 15-month maternity leave cover max-term contract role that offers the opportunity to make a real impact on our consumer experience.As a Product Owner, you will play a critical role in translating our product vision into actionable plans and detailed requirements....

  • Product Owner

    3 weeks ago

    Sydney, New South Wales, Australia Product-Consumer-Core Resi Full time

    At Product-Consumer-Core Resi, we're on a mission to revolutionize property search and related services. As our ideal candidate, you'll be an instrumental part in driving this vision forward.About the RoleWe're seeking a seasoned Product Owner to join our Core Web squad. In this role, you'll collaborate closely with our Tech Lead, Designer, and Engineering...

  • Strategic Product Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Product-Consumer-Core Resi Full time

    At Product-Consumer-Core Resi, we're committed to delivering exceptional experiences for property seekers. As a Strategic Product Specialist on our Core Web squad, you'll play a vital role in translating the product vision into actionable plans and detailed requirements.We're looking for an individual with 2-5 years of experience in Product Management who...

  • Product Owner

    4 weeks ago

    Sydney, Australia Product-Consumer-Core Resi Full time

    Please note this role in a 15-month maternity leave cover max-term contract based in Sydney.  As a Product Owner on the Core Web squad, you will play a critical role in translating the product vision set by the Group Product Manager into actionable plans and detailed requirements. Embedded within your squad, you’ll work closely with the Tech Lead,...

  • Assistant Store Manager Opportunity

    1 month ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    Our purpose of creating the fabric of a better life for our People and Planet is at the heart of everything we do. We believe that everyone should have equal access to opportunities – including education, healthcare and employment.We are seeking an experienced Assistant Store Manager to join our team at Bras N Things Bondi Junction Store. As a key member...

  • Assisting Store Manager Position for Lingerie Retail

    3 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    At Bras N Things, we're seeking a motivated and enthusiastic Assistant Store Manager to join our team at the Bondi Junction store. This is a full-time position working 38 hours per week across a Sunday to Thursday roster.About the CompanyWe're Australia's favourite playground for lingerie lovers, with over 200 stores across Australia, New Zealand, South...

  • BIM Senior Revit Techician

    6 months ago

    Sydney, Australia Product Development Full time

    Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. We have a rewarding and challenging Maternity Leave replacement until at least July 2024 role for experienced BIM Senior Revit...

  • BIM Senior Drafting Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Product Development Full time

    About UsMetricon Homes, a leading multi-award-winning new home builder, is committed to recruiting outstanding individuals who share our passion for delivering quality, service, and award-winning living solutions for Australian families.We have a rewarding and challenging maternity leave replacement role until at least July 2024 for an experienced BIM Senior...

  • Senior Identity Solutions Manager

    3 weeks ago

    Sydney, New South Wales, Australia Product-MrktFound-Group Services Full time

    About DomainDomain is a leading provider of property solutions, dedicated to simplifying the property journey for all stakeholders. Our mission is to empower individuals and businesses with expertise and exclusive data, driving innovation in the industry.Job DescriptionWe are seeking an exceptional Technical Product Manager to lead our Identity platform,...

  • Business Analyst for Property Data Solutions

    4 weeks ago

    Sydney, New South Wales, Australia PDS-Product-IDS Full time

    About the RoleAs a Senior Business Analyst with PDS-Product-IDS, you will play a key role in driving business value through data-driven products and solutions. With your strong technical background and experience working with complex data systems, you will help bridge the gap between business objectives and technology solutions.Key Responsibilities:Partner...

  • Product Manager

    6 months ago

    Sydney, Australia Enware Pty Ltd Full time

    Responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritising product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. Role Purpose The Product Manager is...

  • Product Manager

    6 months ago

    Sydney, Australia MyPass Global Full time

    MyPass Global is on a mission to empower safe, agile & connected communities. Our vision is to become the industry standard platform of record for workforce management and credentialing. Our vision transcends just one industry or geography, it speaks to building a global workforce management & credentialing system that is looked to for best practice in this...

  • Product Manager

    1 month ago

    Sydney, Australia Commonwealth Bank Full time

    **Your business** CommSec is Australia's leading online broker. The Product & Investing Solutions Crew is responsible for the end-to-end product management of the CommSec product portfolio (Equities, Margin Lending, Cash and Derivatives) and has accountability for P&L outcomes. We manage, develop and implement new products, features and services to enable...