Reception/student Services Officer

4 months ago


Sydney, Australia Tidal Recruitment Partners Full time

Competitive Salary -4 week temporary opportunity with the potential of extension
- Close to Sydney CBD
- Enjoy free massages and other treatments onsite

This college has a warm, collaborative and inclusive culture. The team are student centric and work incredibly hard to ensure that past, current and prospective students have the best experience with them. The team work together managing a shared inbox and phone line for multiples states.

If you are someone that enjoys being part of a team and gets satisfaction from helping people and solving problems then this is a role that you could thrive in.

**The Role**:

- Cultivate a supportive, holistic student environment delivering exceptional customer service throughout the student lifecycle.
- Provide administrative support to the campus as required to enhance the student experience
- Follow up with students to ensure that enquiries have been addressed and escalate any urgent, high risk matters to the relevant teams
- Will have prior experience working in a busy customer orientated environment
- Holds excellent written and oral communication skills
- Has a passion for helping people and problem solving
- Ability to work independently as well as part of a team
- Intermediate knowledge of Microsoft packages and prior experience working with a CRM
- Will find joy in helping students and making their student journey as smooth as possible.

**What’s in it for me?**
- Opportunity to work with a warm, supportive and collaborative team
- Free treatments - inclusive of massages
- Discount on all supplements



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