Experienced Transcriptionists

**WHO ARE WE?**

We are a medium sized Perth based family run transcription business with an amazing close knit team based around Australia, New Zealand, the UK and Malaysia. We all support one another and it is a great working environment. Even though we are all online, we are all remotely based and you can work within the comfort of your home, which is a blessing in these unpredictable times of COVID.

We mainly provide transcripts to the Insurance sector and Private Investigation companies and more lately other businesses for their Minutes. It is varied, sporadic and at times challenging, however, we do love what we do and take huge pride in producing a perfect product to our clients in very tight deadlines. This is what we are known for.

We support many local animal charities from SAFE, HAART, Pet Rescue and Desperate for Love as well as Animals Asia and Royal Far West. Yes, we are massive animal lovers and on a monthly basis we donate to each of our charities to pay it forward.

**WHO ARE WE LOOKING FOR?**

We are therefore looking for passionate and motivated Transcriptionists who can follow instructions well and hit the ground running.

If you are an honest, reliable home based contractor with your own own equipment and current ABN and have the ability to produce accurate transcripts from recorded audio / video interviews in accordance with our style guides then we want to hear from YOU.

If you don’t have experience being a Transcriptionist, you will not necessarily be excluded, however, what we are interested in is your ability to provide accurate documents quickly on a consistent basis and be able to follow instructions and direction.

We are always on the lookout for good, accurate and reliable members to join our team. Sometimes you may have two hours work that week, sometimes much more than you expect. It is up to you how much you want to take. We do expect you to take at least one audio job per week to retain your rate and experience. This is important to stay in touch with the way we do things and will help you fine tune your skills so your error rates remain low.

If you have a broad vocabulary, impeccable grammar, can contextualize, great typing speeds and able to follow instructions, then you are just what we need.
- **Listening.** You need to have a good ear for audio and be able to understand and transcribe files with poor audio quality, files where the speakers have varied accents and files where multiple speaker identification is required.
- **Experience.** Have previous audio transcription experience (or at least be a fast, accurate typist (no less than 60wpm and 97% accuracy).
- **Research.** You need to be able to use the internet to research names, addresses and key terms.
- **Language. **You need a highly developed understanding of English grammar, punctuation, spelling and syntax. You need to understand how grammar and punctuation can convey or change a speaker’s intended meaning. Active listening while typing and the ability to contextualize are important skills.
- **Management.** You need to be able to manage your time appropriately so that you are able to meet our very tight deadlines and balance competing priorities. You will be responsible for your own productivity and invoicing. You will take pride and ownership in your work, always striving to produce transcripts of the highest quality possible.
- **Computer literacy.** You must be a confident user of information technology. This means you need to possess intermediate to advanced Microsoft Word skills. Each template provided differs between clients, therefore, issues can arise. You need to be able to ensure formatting isn't compromised. You also need to be confident in downloading, installing and setting up new software on your computer and keeping your antivirus and operating systems up to date. Your computer needs to be password protected. We use MS Teams, SharePoint, OneDrive and Trello.
- **Attention to detail. **You must possess the ability to ensure that consistency is generated throughout the entire document. Pay meticulous and particular attention to detail.
- **Work autonomously.** Even though we provide support, you must be able to comprehend and follow instructions that are given to you. You must have the ability to take the initiative when searching for information.
- **Location. ** Be either located in New Zealand, Australia, Malaysia or the United Kingdom. Australians and New Zealanders who have relocated overseas are encouraged to apply. Other countries due to the time difference, makes it more difficult to meet our deadlines.

**MUST HAVES**

Your own ABN (for invoicing purposes) (applicable if in Australia only);
Password protected computer with up to date antivirus software/firewall;
Have an established record of working with and adhering to confidentiality obligations and an understanding of the Privacy Act 1988.

We may ask you for a Police Clearance and / or photo ID for proof of address (License;