Rooms Controller

5 months ago


Brisbane, Australia W Hotels Full time

**Job Description**:
**Job Number** 23129403

**Job Category** Rooms & Guest Services Operations

**Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Brisbane located at 81 North Quay, Brisbane City is hiring a Rooms Controller. The Rooms Controller will ensure that the requests and needs of all guests are accommodated and room inventory and allocations are processed to ensure guest satisfaction whilst maintaining the best for the business. You will also assist the Welcome Manager with daily operations, making business decisions for the unit in their absence and always taking into account the Hotel's philosophies, standards and procedures.

**JOB SUMMARY**

The Rooms Controller will ensure that the requests and needs of all guests are accommodated and room inventory and allocations are processed to ensure guest satisfaction whilst maintaining the best for the business. You will also assist the Welcome Manager and Assistant Welcome Manager with daily operations, making business decisions for the unit in their absence and always taking into account the Hotel's philosophies, standards and procedures.

This is an ideal role for those with exceptional attention to detail and who thrive is a fast paced environment where you put your multi tasking skills to the test.

Excellent communication skills and a lust for life are essential. You will be collaborative with a strategic and analytical focus.

**THE ROLE**
- Drive guests use of the Mobile Check in and Out platform, and actions request as required.
- Assign room according to guest request and preferences whenever possible.
- Accommodate requests for room changes when possible.
- Communicate to appropriate talent that there are guests that are waiting for an available room.
- Coordinate with Style to track readiness of rooms for check-in and to report guest concerns.
- Review out-of-order rooms daily to determine status and estimated date for return to room inventory.
- Verify and adjust billing for guests.

**BENEFITS**
- The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
- ‘Great Places to Work’ certified
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._


  • Rooms Controller

    5 months ago


    Brisbane, Australia Marriott International Full time

    Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. CURATING ORIGINALITY TAKES TALENT W Brisbane located at 81 North Quay, Brisbane City is hiring a Rooms Controller. The Rooms...

  • Rooms Controller

    5 months ago


    Brisbane, Australia W Hotels Full time

    **Job Description**: **Job Number** 23157273 **Job Category** Rooms & Guest Services Operations **Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Explore an exciting new career path at W Hotels where your natural talent...

  • Rooms Controller

    5 months ago


    Brisbane, Australia W Hotels Full time

    **Job Description**: **Job Number** 23141555 **Job Category** Rooms & Guest Services Operations **Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Explore an exciting new career path at W Hotels where your natural talent...

  • Rooms Controller

    5 months ago


    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24105898 **Job Category** Rooms & Guest Services Operations **Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Explore an exciting new career path at W Hotels where your natural talent is celebrated. W...

  • Rooms Controller

    1 month ago


    Brisbane, Queensland, Australia Marriott International Full time

    Job SummaryThe Rooms Controller is responsible for ensuring that guest requests and needs are accommodated, and room inventory and allocations are processed to ensure guest satisfaction while maintaining the best for the business.Key ResponsibilitiesDrive guest use of the Mobile Check-in and Out platform, and action requests as required.Assign rooms...

  • Control Room Operator

    4 weeks ago


    Brisbane, Queensland, Australia CoreStaff Full time

    Job Title: Control Room OperatorAt CoreStaff, we're committed to providing exceptional support to our employees, fostering a sense of community, and recognizing outstanding performance. As a Control Room Operator, you'll be part of a dynamic team that values collaboration and teamwork.About the Role:We're seeking a skilled Control Room Operator to join our...

  • Control Room Operator

    5 months ago


    Brisbane Airport, Australia Workfast Marketplace Pty Ltd Full time

    Immediate start - Pinkenba Location - $36.40 per hour + penalties and super, 40 hour weeks **Control Room Operator** Workfast is currently seeking a Control Room Operator for Day Shift position in Pinkenba on a full time ongoing basis. The Control Room Operator in manufacturing oversees the monitoring, control, and operation of plant equipment, processes,...

  • Control Room Operator

    5 months ago


    Brisbane, Australia Arrow Energy Full time

    **About Us** Arrow Energy (“Arrow”) is an integrated coal seam gas (CSG) company, which develops gas fields, produces, and sells CSG, and generates electricity. We have safely and sustainably developed CSG since 2000 and supplied it commercially since 2004 - for both industrial use and power generation in Queensland, and for power generation in the east...

  • Control Room Manager

    2 months ago


    Brisbane, Australia Wilson Security Pty Ltd Full time

    CONTROL ROOM MANAGER - QLD ABOUT WILSON: As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day. Our vision is to be the most trusted provider of...


  • Brisbane, Australia Quintas Energy Australia Full time

    _Description_ - Permanent full-time Opportunity - Based in the Brisbane office in the CBD - Reports to the Head of Technical Asset Management - Job Overview:_ The Control Room Quality Assurance Manager for Renewable Energy Assets will be responsible for ensuring the effective and efficient operations of the bidding and trading control room and operational...


  • Brisbane, Queensland, Australia Wilson Security Pty Ltd Full time

    About Wilson SecurityAs a leading provider of security services in Australia and New Zealand, Wilson Security is committed to delivering exceptional results and building a safer future for everyone. Our team is dedicated to shaping the future of security through innovative and sustainable solutions that create enduring value for our people, customers, and...

  • Rooms Controller

    4 days ago


    Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24194642 **Job Category**Rooms & Guest Services Operations **Location**Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Brisbane Marriott Hotel **is currently seeking a thoughtful and dynamic individual to...


  • Brisbane, Queensland, Australia Wilson Security Pty Ltd Full time

    About Wilson SecurityAs a leading provider of security services in Australia and New Zealand, Wilson Security is committed to delivering exceptional results and building a safer future for everyone. Our team is dedicated to shaping the future of security through innovative and sustainable solutions that create enduring value for our people, customers, and...


  • Brisbane, Queensland, Australia Wilson Security Pty Ltd Full time

    About Wilson SecurityAs a leading provider of security services in Australia and New Zealand, Wilson Security is committed to delivering exceptional results and building a safer future for everyone. Our team is dedicated to shaping the future of security through innovative and sustainable solutions that create enduring value for our people, customers, and...

  • Rooms Controller

    4 months ago


    Brisbane, Australia W Hotels Full time

    **Job Description**: **Job Number** 23150454 **Job Category** Rooms & Guest Services Operations **Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **AUTHENTICALLY YOU** Explore an exciting new career path at W Hotels...


  • Brisbane, Australia Xenco Services Full time

    **Trainee - Control Room Operator (CRO)** Core Crew Blackwater, Gladstone & Central QLD Mining - Operations (Mining, Resources & Energy) Full time Are you ready to embark on a new journey in the world of mining? Cook Colliery is thrilled to offer an exciting opportunity for **Trainee Control Room Operator (CRO) **to be a key part of our innovative team...


  • Brisbane, Australia Secure Parking Full time

    **Customer Service Officer - Control Room “Brisbane Airport”** Location: Brisbane Airport Department: Landside Operations Pay Range: Level 2 Car Park Award ($28.98) **ADVERT** **WHO WE ARE?** Secure Parking is the largest commercial car park operator in Australia and operates over 650 car parks across Australia, New Zealand. Secure Parking was...


  • Brisbane, Australia Secure Parking Full time

    **Customer Service Officer - Control Room “Brisbane Airport”** Location: Brisbane Airport Department: Landside Operations Pay Range: Level 2 Car Park Award ($28.98) **ADVERT** **WHO WE ARE?** Secure Parking is the largest commercial car park operator in Australia and operates over 650 car parks across Australia, New Zealand. Secure Parking was...

  • Rooms Coordinator

    3 weeks ago


    Brisbane, Queensland, Australia Marriott International Full time

    Unlock Your Potential as a Rooms Controller at W BrisbaneAre you a detail-oriented and organized individual with a passion for delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our team as a Rooms Controller at W Brisbane.About the RoleAs a Rooms Controller, you...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24175797 **Job Category**Rooms & Guest Services Operations **Location**Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** As Marriott International’s** **flagship brand, Marriott Hotels drives innovation...