Injury Management

Permanent -Full Time

Camberwell, VIC

About Us

At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.

Baptcare is a purpose driven and faith-based organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

About the Role

**Key Duties**:
Lead and manage the Injury Management, Workers Compensation and Wellbeing Team fostering a positive and high
- performance team environment,

Provide team advice, coaching and support to enhance collaboration and team outcomes

Develop and maintain effective stakeholder relationships that enable successful engagement across Baptcare.

Overall accountability for injury management, workers compensation across Baptcare, including but not limited to:
Aligning Agent Claims and Employer RTW Strategies

Providing SME advice and support to operational leaders, including their legal obligations

Managing internal investigations related to workers compensation claims.

Providing common law claims defence support to external legal firms acting on behalf of WorkSafe

Ensuring employees receive weekly compensation entitlements in accordance with legal obligations and in collaboration with payroll.

Effective and timely implementation of re-imbursement processes

Effective implementation of the Early Intervention Program

Maintenance of accurate injury management records in the Solv (injury management) database

Administration of the Solv Database

Overall Responsibility for Wellbeing Programs across Baptcare, including but not limited to:
Employee Assistance Program

Annual Vaccination Program

RUOK Day

Continuous improvement of all injury management, workers compensation and wellbeing services across the enterprise

Account management for all external partners/contractors in the delivery of injury management, workers compensation and wellbeing services

Maintenance of policies and procedures in line with legislative and business requirements that relate to injury management, workers compensation and wellbeing.

Operate at all times in ways that demonstrate and exemplify Baptcare’s values

**About You**:
10+ years’ experience in an employer-based injury management or workers compensation role within the Victorian workers compensation jurisdiction.

5+ years leadership experience of a multi-disciplinary team

Injury management and wellbeing program implementation and change management experience

Based in Melbourne and ability to attend the head office in Camberwell (min. 3 days per week) and travel to sites as required.

Experience in the Tasmanian and South Australian workers compensation jurisdictions is desirable but not essential.

Tertiary qualification in business or allied health qualification is desirable but not essential

For You

Baptcare is focused on living our values, not just talking about them. You will find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.

A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.

Access to confidential counselling and support services.

Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

**How to apply**:
Only short-listed applicants will be contacted.

Applicants must have the right to work in Australia.

The successful applicant will be required to undergo a National Criminal History check.

Must have had or be willing to get COVID vaccination

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity. We welcome applicants who may require adjustments.

Baptcare is dedicated to the safety, empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children and young people to feel safe and respected.